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(USA) Senior Director, Technology Operations

AT Walmart
Walmart

(USA) Senior Director, Technology Operations

Rogers, AR

Position Summary...

We are seeking a highly experienced and dynamic leader to lead the Transformation Strategy and Program Management of Me@ App (Stores and Supply Chain). In this role, you will be responsible for overseeing the strategic direction, development, and implementation of the digital tools used by our associates in the field. You will collaborate with cross-functional teams (e.g, Operations, People Team, Product, and Finance) to ensure the successful delivery of programs.

What you'll do...

Key Responsibilities:

  • Program Definition: Define strategy based on business needs. Set goals, critical paths, and key deliverables. Prepare benefits realization plan.
  • Program Estimation: Allocate budget and resources. Identify risks and design response plans. Track program success.
  • Program Monitoring and Control: Define performance metrics. Design success metrics with business input. Manage risks related to forecasts and budgets.
  • Financial Management: Create and monitor budgets. Oversee schedules and costs. Project ROI and financial performance.
  • Influencing and Building Stakeholder Consensus: Lead discussions and influence audiences. Use data to build narratives. Provide feedback and be a trusted advisor.
  • Business Operations: Design planning processes. Develop and critique business cases. Understand business fundamentals.
  • Technology Landscape Awareness: Participate in strategy development. Evaluate and approve business cases. Engage externally to build brand.
  • Overall Direction: Develop and implement strategies. Measure outcomes and identify improvements. Promote continuous learning.
  • Workforce Development: Attract and maintain a skilled workforce. Support mentorship and succession planning. Leverage talent.
  • Integrity and Ethics: Integrate company standards. Develop consequences for violations. Support the Open Door Policy.

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Preferred Skills and Qualifications:

  • Proven experience as a program manager or other relevant strategic support experience.
  • Excellent verbal and written communication skills.
  • Proficient in program management tools and financial management.
  • Experience in managing multiple priorities, risk assessment, and program estimation.
  • Well-organized, detail-oriented, ability to multi-task with great follow-up skills.
  • Strong interpersonal skills and ability to build relationships with stakeholders, including staff, board members, external partners, and donors.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.





You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.


For information about PTO, see https://one.walmart.com/notices.




Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.


For information about benefits and eligibility, see One.Walmart.


The annual salary range for this position is $130,000.00-$260,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:



- Stock




Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years’ experience inproject management, program management, program operations, or related area.Option 2: 9 years’ experience in project management, program management, program operations, or related area.4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Client-provided location(s): Bentonville, AR, USA
Job ID: Walmart-8261_R-2079341
Employment Type: Full Time