Position Summary...

What you'll do...

The Director of Business Management is a critical and trusted leadership role as the strategic right-hand person to the Vice President of Advertising Operations & Client Services at Walmart Connect. The Advertising Operations & Client Services team at Walmart Connect is comprised of 4 core groups with associates in 5 hub locations across the US, India, and Mexico (about 800 associates): Yield Strategy & Management, Revenue Operations, Client Services, and Media Insights. Responsible for the end-to-end strategy and execution of the lifecycle of a deal.

The Director of Business Management will use strong leadership and problem-solving skills to assist with the daily operation of the organization. The position will work vertically and horizontally with responsibilities that span high-level strategy down to business management / operations tasks. The person in this role will immediately impact our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments.

• Build and champion a people-first culture.
• Oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads.
• Review, design, and execute improvements to organization structure. Drive organizational change as appropriate.
• Define and manage organizational strategy (annual and ongoing), objective, and roadmap for Advertising Operations & Client Services.
• Organize, track, and evaluate the impact of our strategies and initiatives over time. Communicate project status to stakeholders and key project participants.
• Manage and facilitate Advertising Operations & Client Services rhythm of the business (ex: leadership meetings & offsites, presentations, agendas, follow-ups, etc.).
• Develop positioning and presentation slides about team objectives, processes, collaboration, etc. to ensure clear and effective communications across the organization.
• Lead cross-functional teams, influence outcomes, and drive accountability to help ensure the organization is on path to hitting priority goals, objectives, and metrics.
• Determine key performance indicators and how to measure team performance. Work with leadership to deliver, monitor, and communicate progress towards goals.
• Continuously seek to improve processes and streamline collaboration across team members.
• Proactively address pressing business issues that need immediate attention.
• Communicate with effectiveness - grasp, structure, and explain complex problems in an easily digestible manner and provide thoughtful and sound recommendations.
• Build positive relationships across the organization at all levels to drive influence.

• Relevant professional digital media experience required in advertising, operations, insights, or client services.

• Broad business experience driving execution and adoption of key strategic programs across large teams.
• Able to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department.
• Proven ability to develop and lead the implementation of communications strategy, policy, and operational plans to a successful outcome.
• Comfortable holding team members accountable to project deadlines and identifying areas in need of support.
• Ability to work in a fast-paced, highly independent environment, and juggle multiple ongoing projects, responsibilities, and relationships.
• Project management skills and experience.
• Strong interpersonal and team leadership skills.
• Excellent verbal, written, and presentation communication skills.
• Force for change who is open to new insights, accepts challenges, and leads with positive energy.
• Ability to work in a flexible manner in line with the organization's objectives and willingness.
• Experience with data, financial analysis, and budget management.
• Excellent analytical and problem-solving skills with a focus on structure and execution.
• Entrepreneurial spirit and a self-starter who is eager and effective at solving problems.
• High energy and teamwork mentality a must.