Senior Specialist, Enterprise Business Services

Position Summary...

What you'll do...

Supports assigned business area in the development and execution of strategies practices systems and activities by conducting analyses of initiatives to understand and communicate existing trends analyzing and interpreting data and translating data analysis into recommendations that are aligned with business objectives Provides administrative support by assisting management with training other team members supporting special projects involving advanced research and review of data establishing agendas and creating information packets for customer meetings researching impact of process changes and communicates changes to leadership ensuring adherence with business process controls analyzing data to establish accounting period cutoffs facilitating validation of system postings educating business partners on best practices to drive compliance across the business and supporting special projects involving research and review of data Manages quality control by reviewing documentation for accuracy and adherence to Walmart business rules validating accuracy of data received adhering to ensure compliance notifying management of quality issues or concerns identifying data trends and system and process issues and communicates to stakeholders sharing process improvement suggestions and performing quality checks of documents processed Ensures compliance with local state and federal laws and regulations and company policies and procedures by analyzing and interpreting reports implementing and monitoring human resource compliance processes implementing action plans to improve performance and ensuring confidentiality of information documentation and assigned records Provides customer service by responding to and resolving customer disputes and adhoc questions requiring complex research collaborating with customers to escalate customer inquiries and provide status updates and guidance to management communicating to customers via verbal and written communication conducting compliance reviews negotiating dispute resolution analyzing interpreting and consolidating information into reporting for customer review and coordinating communication between customer and business area Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices Respect the individual: Demonstrates and encourages respect for others drives a positive associate and customermember experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work Respect the individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishmentsRespect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own workAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our valuesAct with Integrity: Is consistently humble selfaware honest and transparentServe our Customers and Members Delivers results while putting the customermember first and applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a broad perspective that considers data analytics customermember insights and different parts of the business when making plansStrive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working