Position Summary...
Seeking a highly skilled and certified Pharmacy Technician to join our team as a Senior Quality Assurance Specialist at Walmart Central Fill Pharmacy in Orlando, FL. As a key member of our team, you will develop and implement quality assurance processes to ensure consistent customer service delivery, improve quality control, and provide expert advice and guidance to stakeholders.
About Central Fill Pharmacy:
The Central Fill Pharmacy team is dedicated to ensuring the highest standards of quality and efficiency in medication dispensing. The team operates with a focus on innovation, accuracy, and customer satisfaction. As a Senior Quality Analyst, you will play a pivotal role in achieving these goals by developing and implementing robust quality assurance processes.
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This is a full-time, onsite position. Must be able to cover an 8 hour shift within a 8am - 6pm window.
What you'll do...
- Perform quality audits and provide feedback to agents and managers.
- Analyze key quality drivers and create comprehensive quality reports.
- Develop and drive process improvements to enhance quality control.
- Identify training needs and update training documentation.
- Collaborate with stakeholders to implement business solutions and ensure compliance with company standards.
What You’ll Bring:
- Certified Pharmacy Technician with extensive experience in quality assurance.
- Strong analytical skills with the ability to evaluate data and identify improvement opportunities.
- Excellent communication skills to convey findings and recommendations effectively.
- Proven track record in process improvement and training development.
- Ability to build relationships and work collaboratively with key stakeholders.
#LI-MW3
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $25.60-$38.40
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Pharmacy Technician certification (PTCB or ASHP).Pharmacy Technician registration (from board of pharmacy in applicable state).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Assessing training programs and customer service levels in a production, sales, or customer service environment., Lead pharmacy technician, Providing performance feedback or on-the-job training, Walmart Retail Pharmacy (Pharmacy Only)
Primary Location...
9600 PARKSOUTH COURT, PARKSOUTH E SUITE 100 ORLANDO, FL 32837-0000, United States of America