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Senior Manager, Technology Operations - Personalization

AT Walmart
Walmart

Senior Manager, Technology Operations - Personalization

Sunnyvale, CA

Position Summary...

The Senior Manager Personalization – eCommerce will lead the personalization strategy development and execution across Walmart’s eCommerce business. This role works across the organization to align, enable, and support the development of Walmart eCommerce’s personalization roadmap. This leader will report to the Director, Site Ops – eCommerce and work closely with the eCommerce leadership team.

About the Team
We are Walmart eCommerce – the team shaping the future of online shopping by defining the global online marketplace that influences millions of omnichannel shoppers daily. Come join this rapidly growing business at the Fortune 1 Company to shape the opportunities and tackle the challenges that come with leading in omnichannel retail. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here.

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What you'll do...

  • Drive eCommerce P&L with a focus on on-site personalization, including targeted recommendations, promos, badges, offers, and loyalty


  • Develop, implement and communicate personalization strategies to align with business goals, ensuring successful rollout across the eCommerce organization


  • Utilize a data-driven approach to building the personalization roadmap, collaborating with product management, data scientists, and analytics to translate data analysis into actionable recommendations


  • Lead A/B tests and develop creative solutions to improve customer experience and meet business needs


  • Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

What you’ll bring…

  • 5-7+ years of experience in eCommerce, digital business leadership, management consulting, or corporate strategy; preferred experience in Martech, Adtech, and Personalization


  • Bachelor's degree required; MBA preferred


  • Demonstrated problem-solving skills and the ability to derive actionable insights from complex data


  • Strong executive presence and communication skills, capable of building relationships and influencing senior management


  • Highly motivated self-starter with exceptional leadership abilities to inspire and develop teams

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.





You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.


For information about PTO, see https://one.walmart.com/notices.




Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.


For information about benefits and eligibility, see One.Walmart.


Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00

Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00



















Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:



- Stock




Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Client-provided location(s): Sunnyvale, CA, USA
Job ID: Walmart-8261_R-2082417
Employment Type: Other