Position Summary...
What you'll do...
Want to help lead the way in redefining how Walmart customers shop online? The eCommerce Services team works on creating a best in class digital first experience for our customers and associates. We strive to provide our customers with a experience that is frictionless, differentiated, connected, innovative, reusable, and inclusive with the goal of establishing Walmart as their primary retail and services destination. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping. So, if you are motivated by complex, purposeful challenges, a Senior Manager, Business Operations, eComm role at Walmart could be the place you've been looking for.
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You'll sweep us off our feet if:
- You're a Problem Solver: focused on putting together short-term and sustainable solutions to problems that come up
- You have a Data-Driven Mindset: proven to be comfortable with handling large datasets to identify trends and insights
- You're a Story Teller: know how to build and present a story while catering it to a varying level of audiences from peers to executives
- You're Accountable: manage the outcome for executed initiatives and tests to continue our focus on stability, growth, and profitability metrics
- You're a Negotiator: positive experiences in garnering support from external, cross-functional stakeholders at all levels
- You're Entrepreneurial: a drive to help shape the direction of this business
You'll make an impact by:
- Developing the 3-year strategic plan for the business, and defining out initiatives that the business should focus on
- Driving defined strategic initiatives from end-to-end; these initiatives are focused on building out foundational capabilities and business growth
- Working closely with our Product, Field Operations, and Analytics teams to execute on the strategic initiatives/projects
- Working closely with product, design, tech, functional owners, and other partners to align and develop a robust end-to-end roadmap of future capabilities.
- Building out business cases and completing ad-hoc analyses to pitch new ideas
- Thinking through A/B experiments and pilots to test out new ideas and/or capabilities
- Measuring success based on defined metrics and identifying business gaps/opportunities
Qualifications
- Bachelors: Business Administration, Computer Engineering, Operations Management, or related field
- 3-5 years of work experience in top-tier management consulting, and/or in-house corporate strategy required. Experience in direct retail and/or consumer business experience is strongly preferred
- Experience creating strategic frameworks, conducting strategic planning exercises, and driving large, complex, cross-functional processes
- Ability to use different form of data, insights & analytics, conduct market research, and generate consumer insights to build a compelling narrative for partners
- Executive level storyboarding and presentation skills
- Self-starter with proven track record of leading projects and initiatives autonomously
Preferred Qualifications
- Leadership or supervisory experience and technical/functional expertise in the following areas: management consulting, corporate strategy, customer experience, operations management
- Masters: Business Administration, Computer Engineering, Operations Management
- Project Management - Project Management Professional - Certification
- Experience with data analysis, business intelligence tools, and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau)
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area.
7 years' experience in eCommerce merchandising, site operations, business management, or related area.
2 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America