Senior Manager, Business Analysis and Insights - Walmart Connect

Position Summary...

Join the Walmart Connect China Sales Strategy and Enablement Team as a dynamic leader passionate about digital advertising and e-commerce. This role involves proactive account management, insights generation, and support for the fastest-growing segment in Ads Business. A strong executive presence is required to build essential relationships across Sales, Operations, and leadership teams. Key responsibilities include supporting the small and medium business (Emerging and Marketplace) team in areas such as measurement, scaled reporting, performance, best operational practices, and research opportunities.

We are searching for a motivated self-starter with exceptional technical skills, dedicated to managing operational processes, and capable of coordinating with the broader team to execute key projects and scale the operation and processes efficiently. The ideal candidate will be an expert in revenue operation, including revenue routing, data modelling, segmentation design, quota setting, opportunity pipeline management, annual account planning, goal setting, and organizational planning. Effective stakeholder management skills are vital for enabling cross-functional collaboration. The successful candidate will also possess strong people management skills, excellent analytical abilities, and a solid business acumen. They should be comfortable with ambiguity, exhibit strong attention to detail, and be motivated by a fast-paced and entrepreneurial environment.

• Collaborate with leaders in the Emerging and Marketplace team to design, develop, and propose solutions for reporting and measurement needs.
• Lead the process of collecting third-party and internal data, ensuring data quality for appropriate measurements and KPIs.
• Develop a data model and serve as the source of truth for reporting needs. Own and develop scaled reporting solutions for China Sales team needs.
• Collaborate with cross-functional teams to ensure data accuracy and precision in pipeline and activity data. Manage dashboards and reports to facilitate teams' understanding of business health and goal achievement levels.

• Address ambiguous strategic questions facing the business and collaborate with leaders across Walmart Connect China to build business cases for new business initiatives.
• Ensure smooth execution of these initiatives across diverse cross-functional partners.
• Develop a profound understanding of our overall business and how our different ads products, media channels, and sales investments align with our broader strategy.
• Develop various input and output metrics we will use to evaluate our progress, which will serve as the backbone of our WBR/MBR reporting process. This role will also leverage strong data extraction skills to develop reporting deliverables, create ad hoc analyses on business results and sales performance, provide insights used to help business planning, and implement ideas for process improvement.

• Act as the primary point of contact for China Sales Leaders, offering insights into metric movements and trends and providing data-driven insights.
• Support decision-making by specifying requirements for developing analytic capabilities, platforms, pipelines, and metrics, and then use them to analyze trends and identify root causes.
• Lead and conduct ad hoc analyses, ranging from creating new metrics to identifying the root causes of revenue fluctuations.
• Work independently as the go-to person for day-to-day analytical needs.

• At least 5 years of work experience in a role requiring analytical skills, such as business analyst, data analyst, or statistical analyst.
• Profound experience in sales processes and tools, including Salesforce CRM systems, sales quota and territory assignment, and analytics, to support a world-class Sales Team.
• Proficiency in writing complex and efficient SQL queries to extract data.
• Ability to work with internal and external customers to gather and document business requirements and user stories, propose solutions, evaluate feasibility, conduct technology assessments, ROI analysis, and assess complexity for various potential process and system solutions.
• Competence in managing core Sales Operations processes, such as Account Planning, Quota Development, Sales Performance Management, Sales Incentive programs, and data issue resolution.
• Ability to partner with core internal technical teams (CRM, Data Warehouse, etc.) to design and implement sales operations solutions that address customer needs.
• Proficiency in analyzing sales processes and mechanisms for sub-optimal performance, with an emphasis on defect reduction and productivity improvement.
• The ability to communicate findings and make recommendations for improvement clearly and effectively.
• The capability to model and simulate improvements to existing business processes, evaluate 'what-if' scenarios, and conduct dry runs to identify and resolve gaps before implementation.
• Capacity to independently manage multiple projects simultaneously and prioritize responsibilities.
• Aptitude for cross-functional collaboration across various teams, with a strong ability to multitask with a sense of urgency.
• Ability to thrive in a fast-paced, entrepreneurial environment, even when faced with ambiguity.