Position Summary...
What you'll do...
As an E&S Program Operations Manager , you will be responsible for driving operational excellence across various advertiser Enablement & Support programs. You will collaborate with cross-functional partners to improve high-traffic processes that impact both customer experience and associate efficiency. The ideal candidate for this role is an operations-minded analyst that leans into the unknown, identifies data-driven opportunities, and collaboratively manages improvement workstreams.
This position reports into the Senior Manager of E&S Program Operations and is an in-person role based either in our San Bruno, CA; Hoboken, NJ or Los Angeles, CA office .
In this role, you will:
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- Analyze workflows, identify opportunities, and solution from a business-wide perspective
- Develop subject matter expertise around Advertiser onboarding and support processes
- Champion advertiser and operational needs in new and existing strategic initiatives
- Partner with stakeholders to drive process excellence and roadmap alignment
- Facilitate audits, shadowing, and trainings of global program participants
- Draft and maintain detailed process documentation and workflows
- Drive parity in onboarding and support across our product suite
- Serve as escalation POC for off-path questions and escalations
- Translate program strategy into key metrics and initiatives
- Monitor program health, risks, and functional capacity
About you
- 3+ years in the AdTech or related technology ecosystem
- Strong collaborator with an attention to detail and can-do attitude
- Embrace working in a fast paced continually evolving environment
- Experience analyzing, documenting, and iterating on workflows
- Ability to form strong relationships with partner teams
- Comfortable navigating global organization structures
- Able to influence and align without explicit authority
- Self-starter with strong project management skills
- Unafraid to ask questions and challenge the norm
- Analytical, data sensitive, and goal-driven
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00
San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area.
Option 2: 4 years' experience in campaign management, business development, market development, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
3 years' experience in account management., 3 years' experience in customer-facing role., 3 years' experience in digital media., Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area., With CRM.
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America