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Director, Revenue Operations - Sam's Club MAP

AT Walmart
Walmart

Director, Revenue Operations - Sam's Club MAP

Rogers, AR

Position Summary...

What you'll do...

Join Sam's Club's Member Access Platform (MAP) as the Director of Revenue Operations, leading an agile team to support revenue and billing operations for our advertising sales. Use your expertise to manage pipeline accuracy, collaborate with finance for forecasts, and lead solutions to enhance our digital advertising business.

About Sam's Club MAP

At Sam's Club, our members are at the heart of everything we do. We aim to add value to their memberships by partnering with suppliers to bring them unique offers. Our Sam's Club Member Access Platform (MAP) is the bridge that connects suppliers, marketers, and merchants, delivering impactful omnichannel experiences with measurable insights.

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The MAP team is a fast-growing, visible group within Sam's Club, responsible for leading growth and delivering meaningful insights to our suppliers. As the Director of Revenue Operations, you will play an important role within the MAP team. You will lead a team of associates, ensuring the accuracy of our revenue pipeline and managing our billing operations. By ensuring accurate forecasting and efficient billing operations, you will help the MAP team deliver valuable insights and results to our suppliers, contributing to Sam's Club's overall growth strategy.

What you'll do:

  • Develop ongoing sales performance and business metrics reporting, partnering with the Head of Sales to ensure pipeline hygiene and forecast accuracy.
  • Oversee MAP's end-to-end Billing operations for accurate invoicing.
  • Validate and deliver Quarterly SIP (sales incentive plan) reporting to Total Rewards. This includes advising VP/GM, and HR re: SIP exception requests.
  • Collaborate with the MAP Finance team on monthly forecast, AOP (Annual Operating Plan) development, ad hoc analyses requests.
  • Establish high levels of quality, accuracy, and process consistency in revenue forecasting, and annual budgeting approaches.
  • Collaborate with the Business Intelligence team to define data needs and enhance dashboards for financial reporting and insights.
  • Oversee change management, process improvements, documentation, training, and reporting, while creating feedback loops to evaluate program effectiveness.
  • Convert data to make it analysis-ready by compiling data from multiple sources and presenting it in a clear and applicable format.
  • Use data extraction skills to analyze historic data, identify trends, address gaps, and uncover opportunities.
  • Develop analyses to uncover opportunities and provide written recommendations.
  • Communicate data by adjusting your style for different audiences to address complex finance issues. Your communication influences critical decisions.

What you'll bring:

  • 7+ years in Revenue Ops/Finance or comparable field in a matrixed organization.
  • 5+ years people management experience
  • 7+ years working with Sales and exhibits a commercial mindset understanding the needs/pain points of Sales.
  • Bachelor's degree in business or finance.
  • A fundamental understanding on what motivates sales organizations to perform.
  • A fundamental understanding of how metrics can be used to track and improve the performance of sales teams.
  • Experience with CRM, OMS, and other forecasting or BI tools.
  • Digital advertising experience preferred.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00

Bentonville, Arkansas US-09930:The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification
Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Client-provided location(s): Bentonville, AR, USA
Job ID: Walmart-8261_R-2035203
Employment Type: Full Time