About the Team
We are actively seeking a Staff Device Program Manager, NPI. This position requires a candidate with exceptional knowledge and experience in Program Management for Hardware & Software product development across multiple platforms and product categories (TV, Soundbar & Acessories). Candidate must have a high level of experience and understanding of the product development lifecycle process with a strong focus in NPI Process management and Process implementation. This individual will take lead and work with all key cross-functional teams (Internally/Externally) involved in the NPI process within Hardware & Software development such as Product Management, Product Marketing, Engineering, Industrial Design, Logistics, Legal, Sales, Support, Business Planning and Quality to help steer & navigate the teams through the Product Life Cycle phase gate process from product concept through mass production. This person must be highly organized, detailed-oriented and possess the right skill set to drive and implement NPI process to ensure a smooth handoff between the various disciplines for a successful NPI launch.
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This position will report to the Senior Director of Program Management and provide support to the Program Management team.
What You Will Do
- Lead or support multiple complex Hardware & Software Projects / Initiatives under broad supervision for assigned TV & Audio categories across multiple vendors.
- Strategize and develop plans that identify detailed program scope & schedules for all critical milestones with Product Marketing Management, Product Management, Legal, Engineering and Quality Assurance team members
- Review Vendor & App Partner open issues, drive corrective action plans, coordinate SW release schedules and tracking SW sign off
- Work with the Quality/Eng/Prod Mgmt teams on product issues and driving resolutions in a timely manner
- Leads the cross-functional execution of hardware consumer products on time and overall company objectives
- Execute with little instruction on day-to-day work
- Collaborate with other Software Program Managers to plan, schedule and coordinate software platform development in sync with Hardware launch timelines
- Generate detailed program development plans with cross-functional teams' consensus that meet company objectives/commitments
- Identify opportunities to improve NPI Development/Business processes or tools, Drive consensus around the need for change and lead cross-functional teams through new process implementation
- Identify process bottlenecks and contribute to the solution of problems and challenges
- Key role in the collection of and documentation of lessons learned opportunities and proactively define/establish the creation of future improvement processes
- Develop and report performance metrics for continuous improvement
- Lead training events related to process improvement, project management tool use and change, and the overall NPI process for new hires
- Based on the established NPI schedule, strategize and develop plans that identify all risks and critical open issues in which ODM/SOC suppliers may run into. Highlight any dependencies which may need VIZIO US team's support
- Schedule, participate and chair program team weekly meetings with ODM/SOC suppliers to meet the overall NPI timeline include the VIZIO US team as needed
- Participate in early morning (or) late evening meetings involving ODM/SOC suppliers as required
- Work with the Quality/Eng/Prod Mgmt teams on product issues and driving resolutions in a timely manner, this includes both NPI and post-MP issues
- On-site factory support maybe required to oversee critical process related issues
- Communicate regularly with senior management on status, risks and mitigation plan
- Ensure lessons-learned from predecessor programs are incorporated into new programs. Collaborate with Irvine PMO for continuous improvement to achieve tighter collaboration btw VIZIO and ODM/SOC suppliers
- Identify NPI process improvement opportunities across teams, and drive improvement. Collaborate with Irvine PMO for continuous improvement to achieve tighter collaboration btw VIZIO and ODM/SOC suppliers
- Set high standards for personal and team interaction. Facilitate the resolution of complex team issues, build consensus, maintain process focus, overcome barriers, encourage and inspire other team members and foster relationships with other team leaders
- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
- This position is an on-site role, based in our Irvine, CA office
About You
- Bachelor's degree in a relevant field or equivalent experience
- Passion and experience delivering high quality products. This PM will be instrumental in ensuring product success
- 12+ years of experience in electronics to end customers
- Minimum 6 years of New Product Introduction (NPI) experience
- Experience creating and cascading processes through an organization
- Clear understanding on schedule deadlines and knowing when to incl. management team on critical issues
- Proven track record of managing programs in high tech industry
- Advanced knowledge and proficiency with Microsoft Project, PowerPoint, Excel and Word
- Program management, driving and communication skills, effectively managing projects and working with global cross-functional teams
- Ability to relentlessly track and follow-up on open issues and action items
- Ability to lead teams and work collaboratively in a highly dynamic environment with a can-do attitude
- Must be very good with logistics, planning, well organized, detailed, and resourceful
- Self-starter with the ability to work through ambiguity and evolving requirements
- Working with multiple program tasks, setting the right priorities, and understanding program needs
- Fluent with using Jira issue-tracking software application
- Fluent with team collaboration & testing software applications, such as Confluence, TestRail, Microsoft Teams and Slack
- PMP Certification is highly desirable
- Maintain a safe and clean working environment
- Understand and follow company rules and regulations
- Must be an excellent communicator (verbal and written)
- Perform all other duties as assigned or required
About VIZIO
We are Beautifully Simple.
Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.
VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.
For California-based employment: The minimum salary for this position is $130,000/year. The maximum salary for this position $168,000/year. In addition to base salary, the compensation package also includes eligibility for an annual bonus, as well as equity and a range of medical, dental, vision and other benefits.