Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. System Engineer (multiple openings) in Ashburn, VA to:

• Support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation.
• Provide Infrastructure Operations and Production Support of container technologies and orchestration platforms.
• Responsible for Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.
• Harden and secure the Kubernetes cluster with monitoring and auditing dashboards.
• Explain technical concepts and provide guidance to staff.
• Convert manual and maintenance functions into fully orchestrated automation.
• Operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments.
• Coach other members of the support team, sharing technical and customer knowledge in a helpful and timely fashion.
• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
• Work on the Security Remediation process (vulnerability assessment and patch management).
• Contribute to standardize and document operational procedures.
• Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management.
• Be scheduled On-Call to support the infrastructure and our systems.
• Position reports to the Ashburn, VA office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:

• Employer will accept a Bachelor’s degree in Engineering, Computer Science, Information Systems or related field and 2 years of experience in the job offered or in a related systems engineering or systems administration occupation.

Position requires experience in the following:

• Linux systems administration;
• Scripting experience in Shell, Python, Ansible, Terraform or YAML;
• Configuration management tool Chef, Ansible, or terraform;
• Tools surrounding the Kubernetes ecosystem, such as helm, kubeadm, CSI, CNI, Sysdig, Prometheus, Grafana, or FluentD;
• CI/CD or GitOps pipeline architecture with ArgoCD, Code Fresh, or Jenkins;
• Securing the Kubernetes cluster with monitoring and auditing dashboards;
• Infrastructure technologies, such as HP or DELL hardware (Rack servers);
• Monitoring and logging tool Prometheus, Grafana, Fluentbit, Netcool, or Humio; and
• Networking protocols, including HTTP, DNS and TCP/IP

Additional Information

Worksite: Ashburn, VA

Travel Requirements: This position does not require travel. 

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $105,800.00 USD to $164,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.