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Sr. Manager, Product Commercialization

AT Visa
Visa

Sr. Manager, Product Commercialization

Toronto, Canada

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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The Sr Manager, Product Commercialization is responsible for Go-to-Market strategy and plays a critical role in growing the Visa Direct business in Canada. The Canadian Visa Direct team is comprised of payments experts responsible for developing and executing strategic plans to drive and accelerate Visa Direct domestic and cross-border growth across payment rails, use cases and verticals. The team collaborates closely with sales teams, account managers, and solutioning, global product and ecosystem teams to help demonstrate the opportunity and value proposition of Visa Direct across priority client segments.

As a product commercialization lead, you will shape interactions with our key clients, develop business cases, identify use case expansion opportunities and craft persuasive narratives about how Visa can meet our client goals. You will lead individual initiatives within the Visa Direct team with a particular emphasis on supporting growth of cross border payment flows, new use cases and bolstering Visa Direct’s competitiveness with domestic schemes. The individual will work with cross-functional stakeholders in Canada, as well as and global product counterparts focused on money movement solutions, settlement, liquidity, and FX to ensure a unified customer experience across an increasingly diverse set of new endpoints.

Our ideal candidate is a motivated self-starter who enjoys data driven story telling. This role will be responsible for planning, developing, and deploying new products/features and enhancing existing capabilities in accordance with the broader product strategy and roadmap. 

Essential Functions

1. Grow the business

  • Develop commercialization strategy including opportunity sizing, competitive analysis, define value propositions, expanding use cases and segment growth
  • Implement strategic pricing model for key growth use cases.
  • Drive strategic initiatives projects designed to propel domestic and cross-border growth.
  • Develop a comprehensive understanding of all Visa money movement products and services.
  • Lead the development and design of high-impact pitch decks and presentations for key client/prospects, drawing on market insights and client strategies.
  • Respond to RFP’s: develop, manage, and coordinate pitch materials and financial incentives on Visa Direct components of client deals. 

2. Run the business

  • Execute Visa Direct roadmap against overall commercial targets for all payment types and use cases
  • Responsible for developing and measuring annual revenue targets and scaling of Visa Direct use cases/solutions
  • Be the voice of the Canadian market to drive product prioritizations, network expansion etc.
  • Work closely with creative teams to shape, polish and ship impactful experiences and business development assets.

3. Champion money movement with internal and external stakeholders

  • Be a payments learner - recommend, develop, and implement new and creative approaches to growing this business.
  • Develop and disseminate best practices to empower business development and account managers across the team to utilize strategies for client engagement.
  • Client interaction with corporate/treasury banks, Card Issuers, Acquirers, Processors and PSPs
  • Cross-functional interaction within Visa including Compliance, Client Readiness, Legal, Regulatory, Risk, Sales, Marketing, Product, Investor Relations, Corporate Development, Corporate Strategy and Technology

This role is responsible for both strategy and execution and will bring a 'roll up your sleeves' mentality to the position as you both lead and support a variety of our domestic and cross-border growth initiatives. People management responsibility may be added to this role, but at this time it is an individual contributor

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Payments experience, including experience in product, processing, and/or digital technology
• Broad knowledge in electronic payments and digital transaction standards with ability to understand how use cases can be realized through payment technology
• Interest in and understanding of domestic and cross border money movement use cases
• Strong technical aptitude with understanding of predominant payment schemes, i.e. ACH, RTP, e-Transfers, EFT, SWIFT, RTR, FedNow, Cards.
• Understanding of money movement networks, digital wallet aggregators, payment service providers is a plus.
• Proven project management skills, strong attention to detail and execution focus
• Strong problem-solving skills and ability to develop, understand, synthesize, and communicate technical complexities to non-technical peers and clients, both senior and junior, in a simple and clear manner.
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results.
• Ability to inspire, influence, negotiate and drive results with those without direct management responsibility. Comfort leading and working closely with cross-functional teams required.
• Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and cross-functional teams. Strong ability to collaborate across cultures.
• Passionate about what you do and excited about the opportunity to transform payments.
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, data collection, and use of good judgment to elevate issues at critical junctures appropriately.
• Strong interpersonal skills and the ability to communicate effectively (both written and verbal) with colleagues across functional areas, with senior management and clients.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Client-provided location(s): Toronto, ON, Canada
Job ID: 29de1935-d922-4f34-a5aa-1194f4ea665a
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • HSA With Employer Contribution
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Mental Health Benefits
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Happy Hours
    • Casual Dress
  • Vacation and Time Off

    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Summer Fridays
    • Leave of Absence
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Shadowing Opportunities
    • Access to Online Courses
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Mentor Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
    • Internship Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)