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Sr. Manager: Consumer Solutions

AT Visa
Visa

Sr. Manager: Consumer Solutions

Lagos, Nigeria

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

  • Asist with Product Strategy and Development: Develop and refine the strategy for Visa’s Core Consumer Product platforms, including identifying new product opportunities, features, and enhancements based on market trends, competitive analysis, and regulatory changes.

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Use Case based Value Proposition Management: Design, develop and manage compelling value propositions that meet the needs of target customers, differentiate the product in the market, and align with the brand.

  • Market and Competitive Analysis: Conduct ongoing analysis of the market and competitors to understand emerging trends, opportunities, and threats. Use insights to inform product strategy and positioning.

  • Cross-functional Collaboration: Work closely with teams across the organization, including but not limited to the hub Product owners, Finance, Pricing & Interchange, Marketing, Solutions Delivery, Business Development, etc., to ensure the successful development, launch and support of card payment products.

  • Performance Tracking and Optimization: Monitor product performance against key metrics, identify areas for improvement, and implement strategies to drive sales, growth, and customer satisfaction.

  • Regulatory Compliance and Risk Management: Ensure that card payment products comply with relevant regulations and industry standards. Work with Compliance, Controllership, Visa Core Product Rules to identify and mitigate product-related risks.

  • Customer Experience and Engagement: Collaborate with the greater CEMEA team to develop, enhance and sell platform capabilities delivering exceptional customer experience, including seamless onboarding, customer choice and differentiation, support, and engagement programs that reinforce the value proposition.

  • VAS Sales: Drive the sales strategies and plans of all relevant Core Consumer Products, Platforms, and Resell Benefit solutions across SSA. Collaborate with relevant SSA teams on targets and sales.

  • This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

     

    Qualifications

    Basic Qualifications
    -8 or more years of relevant work experience with a Bachelor Degree or at least 5
    years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2
    years of work experience with a PhD

    Preferred Qualifications
    -3 to 7 years’ experience in financial/fintech industries. Product development
    experience is an advantage.
    -Business related degree or MBA would be advantageous

    Additional Information

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Client-provided location(s): Lagos, Nigeria
    Job ID: 1540c78a-fd0e-49a1-8afe-a7b1c4101f12
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Long-Term Disability
      • HSA With Employer Contribution
      • On-Site Gym
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Health Reimbursement Account
      • Mental Health Benefits
      • Virtual Fitness Classes
      • HSA
    • Parental Benefits

      • Fertility Benefits
      • Family Support Resources
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
      • Happy Hours
      • Casual Dress
    • Vacation and Time Off

      • Paid Holidays
      • Paid Vacation
      • Volunteer Time Off
      • Summer Fridays
      • Leave of Absence
      • Personal/Sick Days
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
      • Performance Bonus
      • Stock Purchase Program
      • Company Equity
      • 401(K) With Company Matching
      • Financial Counseling
    • Professional Development

      • Shadowing Opportunities
      • Access to Online Courses
      • Promote From Within
      • Learning and Development Stipend
      • Tuition Reimbursement
      • Mentor Program
      • Leadership Training Program
      • Associate or Rotational Training Program
      • Lunch and Learns
      • Internship Program
      • Professional Coaching
    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program
      • Employee Resource Groups (ERG)