Senior Manager, SME products, Visa Commercial Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of a candidate, day to day.

• You will be responsible for all aspects of the development of Visa Commercial Solutions SME product strategy and product delivery in CEMEA, reporting to the Head of SME for CEMEA
• You will be required to understand the local markets, the opportunity for SME, and ensure Visa’s product suite and end to end SME narrative in CEMEA is best placed to deliver on these opportunities.
• You will act as a deep subject matter expert for VCS SMB solutions, providing specialist knowledge and support to cluster vertical specialists on sales pitches, product rules, operating risks, pricing etc.
• Working within product plans and strategies, you will establish and develop product delivery plans, prepare products business requirements for tech teams, compliance, and legal assessments. You will be responsible for the new SMB products and solutions implementation and deployment.
• You will drive focused discovery sessions and workshops with large financial institutions and technology providers across a range of industries to understand client’s specific business requirements and value drivers.
• Alongside the rest of the SME team, you will share responsibility for governance for the SME products, and work to growth targets and plans. You will understand the financials of the product set.
• You will develop, enhance and maintain all necessary market supporting product materials.
• You will have a good understanding of the regulatory requirements and ensure compliance for all initiatives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor's degree from top-tier institution or similar academic experience required.
• Deep knowledge of the SME segment. Deep B2b payments industry experience. Experience in credit models development for SME borrowers is an advantage.
• Experience in the management and development of products/propositions.
• Superior analytical and problem solving skills
• Ability to work independently within a complex and often ambiguous environment.
• Ability to develop content independently and prioritize workflow with limited supervision.
• Ability to handle multiple large project workstreams.
• Proven success in synthesizing large data sets related to a wide variety of functional business problems.
• Eagerness to work in cross-functional, global teams with personnel of all levels to accomplish project objectives.
• Personal presence and ability to clearly communicate compelling messages in written and verbal communications.
• Ability to make compelling presentations and influence senior leaders.
• Proficient in PowerPoint and Excel

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.