Senior Manager, Risk and Identity Product Solutioning (Issuing)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager of Risk and Identity Product Solutioning will be a key member of North America VAS Issuing Solutions Management Team, which is accountable for financial and operational performance of Issuer Risk & Identity Solutions in North America.  This role will be specifically responsible for working with the Head of NA Issuer Risk Solutions to help tell the story of how Visa’s Issuer-facing Risk and Identity Solutions offerings, other offerings, and partnerships come together to solve client needs/use cases and drives telling of this story through various channels (critically including direct client conversations).  This individual will also work closely with other leaders across the team to provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts.  This position will be based in the San Francisco Bay area and some travel will be expected.

Specific responsibilities include:

• Developing use-case, segment, and client-specific perspectives on solutions that solve key client problems/needs, utilizing global guidance to ensure a seamless and effective rollout of new solutions.

• Coordinating with Visa Generalist and Issuing Solutions Specialized sellers to ensure familiarity with use case solutions and sales to implementation processes.

• Participate in pre-sales client discussions to whiteboard risk offerings ensuring client needs are understood and addressed by solutions

• Serve as primary intake channel for consolidating client feedback and requests into prioritization efforts (including understanding options and “true needs”), completing pre-sales activities and communicating to partners the status and outcome

• Support sales teams in driving identified issues and questions to resolution

• Support in development of business cases to support prioritization efforts

• Serve as conduit for gathering client feedback, and synthesizing feedback for product requirement purposes to ensure voice of the customer is represented

• Partner with GTM, Commercialization and Strategy to contribute to regionally relevant Sales narratives across client segments.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
•8 or more years of relevant work experience with a Bachelor Degree or at least
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
2 years of work experience with a PhD
•Bachelor's and 8 or more years of relevant experience most likely found in risk
and (or) financial services focused management consulting role, strategy and
(or) operations roles at a payments company (e.g., a payment facilitator, an
independent software vendor, acquirer), or risk roles at a bank, payfac, or tech
partner

Preferred Qualification
•MBA or relevant graduate degree from top-tier institution or similar academic
or professional experience with at least 5 years of relevant work experience
•Experience in and (or) significant exposure to the issuer-facing risk industry
preferred
•Ability to independently lead and manage projects with multiple workstreams,
with proven leadership success over a wide variety of functional business
problems
•Ability to structure and manage complex cross-enterprise projects and
processes with multiple stakeholders at both senior and junior levels
•Superior analytical and problem solving skills, with demonstrated intellectual
and analytical rigor, attention to detail and ability to structure and analyze
sophisticated financial modeling
•Strong interpersonal and leadership skills to influence and build credibility as a
peer with functional and regional leaders within Visa
•Commitment to continuous training and improvement of employees
throughout the corporate strategy function
•Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent
presentation skills, including strong oral and writing capabilities

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is from $159,100.00 to $230,900.00. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.