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Senior Manager - Cross Border

AT Visa
Visa

Senior Manager - Cross Border

Johannesburg, South Africa

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The purpose of this role is to help Visa Southern and Eastern Africa (SEA) capture opportunities in Cross-Border (XB) payments, develop and ensure execution of a robust XB action plan for top SEA markets. It will be the market focal point to work closely with the global/MSC cross-border function team and responsible to crystalise our overall in-market cross-border strategy, champion the excellent execution of that strategy with market leading solutions, superior marketing, advisory services and support, by coordinating and collaborating closely with teams across Products, Marketing, VCA, Sales, CS. The role will synergize various key initiatives within SEA, support the client facing teams by providing data analytics-driven insights, optimizing the payment success rates, and ensuring compliance with rules

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The role is expected to:

  • partner with the regional cross-border MSC and in-market cross-functional teams to use the existing data assets and analytical models in order to help Clients increase their cross-border volumes
  • applying best practices, proven approaches and working instruments from different markets all over the world to grow XB business in the subregion
  • identify together with Country Managers SEA -specific XB-related opportunities and engage local teams, CEMEA MSC and Global Cross-Border teams to find optimal solutions
  • lead and executing of XBAC and Ultra-High Spenders Initiatives with top issuers in SEA
  • lead the development and execution of cross-functional sub-regional SEA XB strategy
  • Adapt CEMEA XB payments strategy and programs for the market, develop tactical plans to achieve defined goals, design effective client relationships and business development strategies

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Bachelor’s degree or equivalent qualification
A minimum of 5-6 years relevant experience in payments, technology or financial service industry
Ideal candidate is one who is knowledgeable of or has keen interest to learn about Visa’s Cross-Border business and is interested in gaining hands on experience of leading complex cross-functional initiative
Able to define strategic needs of our Cross-Border business and provide appropriate management reporting to senior leadership team
Experience in leading, directing and facilitating complex projects that drive change management in the organization
Proven customer service orientation, interpersonal, organizational and communication skills
Excellent verbal and written communication capabilities demonstrating success in conveying messages across a diverse set of stakeholders
Capability of working competently with different market areas.
Strong stakeholder engagement skills and project management capabilities

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Johannesburg, South Africa
Job ID: dc31747b-41a1-4e24-9a8b-c18b26927542
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • HSA With Employer Contribution
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Mental Health Benefits
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Happy Hours
    • Casual Dress
  • Vacation and Time Off

    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Summer Fridays
    • Leave of Absence
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Shadowing Opportunities
    • Access to Online Courses
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Mentor Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
    • Internship Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)