Product Analyst, Loyalty & Offers

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are developing and executing a strategic vision for the Loyalty platforms and products that enable Visa to be the world-leading data-driven payments company. We are seeking a Product Analyst to help define and execute our strategic vision of providing timely, relevant, personalized Loyalty services.

In this role, we are looking for an individual who is highly communicative and excited to solve problems and come up with repeatable best practices in new and growing domains, including AI, Machine Learning, and emerging markets. This role will involve high-level engagement with a variety of partner teams and product areas, supporting partner teams in coordinating strategy, connecting the dots, escalating concerns, and navigating risks.

While a technical or payments background is not expressly required, this role will require engagement with complex technical, legal, and payments-related concepts. We are looking for someone who has an eagerness to learn and develop their subject matter expertise, and who can confidently and articulately reflect this knowledge to help their colleagues solve real world problems and enable success.

Essential Functions

• Understand core elements of our product strategy and represent that strategic vision in conversations with partner teams
• Develop expert knowledge on the features and business applications of our products and engage with product development and go-to-market teams on a regular basis to assess the viability of opportunities.
• Develop a working understanding of the regulatory, legal, and other market conditions under which our products operate, and engage with legal and risk partners on a regular basis to assess the viability of opportunities.
• Work together with partners to develop, refine, execute, and document repeatable and scalable practices
• Identify and analyze patterns and trends in data and provide both concise and in-depth analysis as required

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- 2+ years of Experience in Product Management or Technical Product Management in B2C or B2B AdTech/MarTech, Data-as-a-Product, Data Science, Data Analytics, or AI-related domains.
- Baseline experience with terminology and concepts in all or most of the following: Object-Oriented Programming, APIs and Web Services, Machine Learning, SQL and Databases, and demonstrable ability to communicate complex technical concepts to nontechnical individuals.
- Demonstrable history solving problems and a solid understanding of how to evaluate and present the quantifiable business impact of your past work
- Excellent written and verbal communication skills
- Detail oriented with experience in documenting and explaining sources of understanding
- Self-motivated and eager to learn and show what you’ve learned
- Ability to thrive in a cross functional setting and communicate effectively with different teams in their own language and terms
- Ability to handle multiple competing priorities and triage effectively
- Payments background is a plus
- Customer-facing presentation and/or documentation experience is a plus
- Experience engaging with non-US clients is a plus
- Familiarity with concepts in privacy, e.g. GDPR, is a plus

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,600 to 166,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.