Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Purpose

The Process Engineer will act as Scrum Master for one or more agile delivery teams. This role will focus on team growth, onboarding new team members, and identifying areas of improvement across the organization. Also be an agile evangelist for the company, leading many agile initiatives and collaborate cross-functionally within the organization. 

Essential Functions

• Act as Scrum Master for one or more agile teams 

• Coach agile team members on agile practices and continuous improvement 

• Coach teams and the organization on using data to drive improvement 

• Partner with the Agile Process Coach and agile coaching team to evangelize agile and implement best practices  

• Collaborate with the agile coaching team to help develop training 

• Maintain and update appropriate process documentation 

• Identify and analyze business processes to be improved, and play a major role in developing Cardinal’s agile vision 

Competencies 

• Great communication skills 

• Motivated, self-starter, willing to learn new programs 

• Takes the initiative to research and learn on their own 

• Demonstrates attention to detail, listens and requests clarification 

• Contributes to building a positive team spirit 

• Puts success of team above own interests 

• Displays passion and optimism, inspires respect and trust 

• Follows and contributes to continuous improvement of policies and procedures 

• Supports organizational goals and values 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA)
• 3 or more years experience in a coaching or agile focused role at an agile organization 
• At least 1 year of experience acting as a Scrum Master for a high-performing agile team 
• Demonstrated agile mindset and understanding of DevOps & Agile Principles  
• Ability to analyze processes and raise issues 
• Ability to develop high functioning teams and coach excellence  
• Experience developing training materials and leading agile training programs 
• Ability to use MS Office and/or Google App products 
• Experience with learning organizations and experimentation methodology 
• Comfortable working in complex, fast paced, changing environments 
• Experience maturing processes in a growing organization 
• Experience in a Technology driven, Product led organization 
• Industry recognized agile certification 
• Prior experience and understanding of Payments Industry 

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 82,100.00 to 106,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.