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Operational Resilience Senior Manager

AT Visa
Visa

Operational Resilience Senior Manager

London, United Kingdom

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Operational Resilience Senior Manager will be responsible for supporting all aspects of the Visa Europe Operational Resilience programme to ensure that our most important business services are resilient to extreme disruption, and in doing so, we continue to adhere with the Bank of England Operational Resilience Code.

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In this role, your tasks will include:

  • Working with the immediate team and wider stakeholder group to evolve the Operational Resilience exercise program, including exercise scheduling, scenario design and all aspects required for successful exercise delivery
  • Collaboration with stakeholders from the business and supporting functions to identify ways of working to drive improvements and efficiencies
  • Engaging with Risk Management (Europe and global) to help drive delivery of the Europe requirements for the global Business Resilience tool
  • Managing the agenda for the First Line of Defence Europe Operational Resilience Working Group and the production of associated post meeting
  • Supporting the annual assessment of our Important Business Services in compliance with the BoE Code
  • Keeping abreast of the direction of travel across the regulatory landscape and cross industry forums

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

  • Significant experience in the payments (or related) industry
  • Execution excellence. Commercially focused and pragmatic, including the ability to think longer-term, coupled with fast execution of short-term priorities. Ability to translate broad strategies into specific objectives and action plans
  • Quick learner who can adapt quickly to change. Able to identify opportunities, apply continuous improvement and influence others to do so. This includes the ability to view challenges strategically and keep pace with the demands of the business by anticipating problems and identifying opportunities, then proposing appropriate solutions, devising business cases and providing leadership to effectively implement change
  • Excellent interpersonal, communication and leadership skills. The ability to collaborate across peers, functions, geographies and influence key stakeholders up to executive level internally and externally. Ability to foster an environment of psychological safety
  • Experience of working within the field of Operational Resilience, Business Continuity or Crisis Management and associated knowledge 

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): London, UK
Job ID: c542c123-cf79-48be-8f7c-fe3b6c6e290a
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • HSA With Employer Contribution
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Mental Health Benefits
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Happy Hours
    • Casual Dress
  • Vacation and Time Off

    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Summer Fridays
    • Leave of Absence
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Shadowing Opportunities
    • Access to Online Courses
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Mentor Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
    • Internship Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)