Marketing & Customer Partnership Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What's it all about?

The Marketing & Customer Partnership Manager role is to deliver co-marketing programmes with Merchants & Acquirers, with a focus on Brand and Product, delivering measurable business outcomes. In addition, the role will support the planning, development, and execution of the brand marketing activities of Visa Nordic & Baltics.

The Marketing & Customer Partnership Manager, will be based in Stockholm and work with key marketing colleagues, and directly with key Merchants & Acquirers in the Nordics and Baltics, to identify mutual business opportunities, develop and implement marketing programmes and measure results.

What we expect of you, day to day.

• Identify marketing collaboration opportunities with key Merchant & Acquirers partners in Nordics and Baltics
• Support the delivery of Visa brand and B2C/B2B2C marketing activation plans, including brand marketing, digital/social media, and sponsorship activation
• Develop and manage special offers with merchants for Visa cardholders
• Work on the toolkits that are shared with the issuers prior the campaign launch for Product Solutions (B2B2C)
• Support in structuring and delivering Marketing campaigns that are scheduled on the annual calendar
• Build strong project cases to pitch for money outside of current budgeted scope
• Optimise the value of Visa's sponsorship portfolio to deliver against Merchant and Acquirers objectives in collaboration with the Merchant Sales and Solutions team, engage directly with key Merchant and Acquirers, develop working relationships and build joint marketing programs
• Develop and share co-marketing use cases and best practices, to guide and inspire Merchants and Acquirers and the wider Visa organisation
• Oversee complex local projects in partnership with stakeholders within and outside of the function, including Legal, Sales, Finance, and agencies.
• Provide tailored feedback/advise to Merchants and Acquirers to support their marketing objectives
• Where needed, manage and/or brief creative, media, and/or third-party agencies and suppliers to ensure delivery of marketing programs
• Manage forecasts, production and campaign tracking
• Manage budget for whole Marketing team
• Recognise latest consumer and industry trends and innovate to develop new marketing strategies
• Deliver post-campaign analysis and tracking
• Update and manage local websites
• Support the wider team on broader Client activations where required.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Results-oriented marketer with experience with world-class brands
• Strong experience of Marketing/B2B Partnerships
• Experience in the fundamentals of marketing, with a clear commercial focus
• Ability to collaborate with and influence multiple stakeholders internally (matrix, global organization) and externally (Merchant and Acquirers)
• Achieve results in a fast-paced and dynamic environment, often under tight deadlines
• Comfortable with engaging and presenting with impact to senior decision makers
• Educated to degree level or equivalent professional experience
• Previous experience in Trade Marketing, Retail sector or Marketing Agency working on retail accounts desirable
• Fluent in English
• Excellent oral and written communication skills
• Influencing and negotiation skills
• Comfortable working with Data and Insights
• Budget management and reporting
• Ability to motivate and work well with diverse, cross-functional team
• Have a curiosity to develop deep knowledge and understanding of Visa's opportunities and challenges
• Stay up to date with industry trends and marketing best practices, channels, tools, and techniques

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.