Executive Administrator

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The role provides direct administrative support to two SVPs (Head of Client Services, Head of Risk) as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

Essential Functions

• Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and / or internal), group events and booking conference rooms.
• Perform administrative support duties, including but not limited to drafting and typing correspondence, making copies, preparing binders, answering and screening managers´ phone calls and directing inquiries to the proper party within the team, and maintaining and ordering office supplies.
• Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
• Manage and address escalated complaints/issues from Visa cardholders coordinating with Corporate Communications and respective functional group accountable for action.
• Act as a liaison, problem solver, and facilitator as the first contact for the senior leader.
• Manage quarterly All Staff and Quarterly Senior Leadership Meetings including logistics, agenda/materials, onsite support and event management.
• Travel on occasion to manage offsite leadership and client meetings, approximately 3-4 times per year.
• Help manage departmental communications to internal key stakeholders collaborating with Corporate Communications and Human Resources.
• Maintain Business Continuity Management contact information. Prepare meeting materials including assisting with the creating of the presentation, handouts and other related materials as well as printing, binding and collating of materials.
• Coordinate conference/meeting room set-up, order catering, and make logistical arrangements.
• Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities.
• Handle contract management, monthly budget tracking (including POs, invoices and accruals) and updating and interfacing with accounting as needed.
• Process expense reports and providing general information to incoming calls regarding Accounts Payables, Purchasing, Travel Policy and Expense Reporting.
• Support projects as needed for senior executive.
• Coordinate and direct the work of other Administrative Assistants/Administrators on functional/regional projects.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• Minimum of 6 months of work experience or a Bachelor's Degree
• Fluency in English & Spanish

Preferred Qualifications

• 2 or more years of work experience
• Bachelors highly preferred
• Experience in global, public company
• Discretion combined with poise and professionalism in all communications
• Must be able to exercise exceptional judgment regarding information which may be confidential or material, non-public
• The ability to operate effectively and efficiently in a challenging, fast-paced environment with little supervision
• Demonstrated strength in multi-tasking and prioritizing work with a strong attention to detail
• Excellent planning, organizational and written and verbal communication skills
• Advanced proficiency in Microsoft Office and demonstrated strength in developing complex PowerPoint presentations
• Customer service-focused with ability to work collaboratively with others including interacting with internal and external contacts
• Must be proactive and solution oriented, looking for ways to add value and assist the team

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 63,200.00 to 89,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.