ABOUT VICE MEDIA GROUP

 

VICE Media Group is the world’s largest independent youth media company.  Launched in 1994, VICE has offices in 35 cities across the globe with a focus on five key businesses: VICE.com, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICE TV, an Emmy-winning international television network; a Peabody award-winning NEWS division with the most Emmy-awarded nightly news broadcast; and VIRTUE, a global, full-service creative agency with 25 offices around the world.  VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women;  PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin;  i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.

 

VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women;  PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin;  i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.

 

Role x You

Collection Specialist (Part Time):  The Collections Specialist is responsible for collections of outstanding accounts receivable balances from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.  This position will report to the Senior Collections Specialist.

 

Responsibilities

 Will contain the following duties and tasks, during a typical workday.

• Manage and maintain communication with assigned Customers via email to ensure payments are received in accordance with payment due dates.
• Maintain correspondence with clients through emails using company’s Collection Letters to encourage payment of past due accounts.
• Collaborate with Senior Collections Specialist on all write-offs on small balances.
• Ensure compliance to all Federal and Local Regulations for collection process. (Knowledge of the Fair Debt Collection Practices Act (FDCPA).
• Resolve client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner.

Qualifications:

• Knowledge and proficient with Netsuite preferred
• Knowledge and proficient with Salesforce, or other CRM system preferred
• Proficiency in Microsoft Office including Excel and Word and Internet
• Proficiency with Adobe (PDF documents)
• Strong communication, listening, problem solving, and analytical skills 
• Knowledge of digital billing preferred
• Experience in a media or Ad agency is preferred 
• Ability to work independently and to adapt to a fast-paced environment
• Must have attention to detail with an eye for accuracy
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency

Working at VICE

VICE prioritizes the ideas and people that other media companies miss. We believe that innovation is a direct result of diverse, inclusive cultures so we don’t just “tolerate” differences, we celebrate it and see it as essential to our staff, culture, and business. To learn more read the VICE Guide to VICE

Agencies: VICE Media Group is not partnering with agencies nor accepts unsolicited resumes and will not be responsible for any fees or expenses related to such unsolicited resumes and/or applicants.