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Client Services is the project management unit at the centre of Ad Sales and Commercial for Paramount across International and the UK. Client Services manages the delivery and execution of Marketing Partnerships across multiple platforms both internally and externally across brands such as MTV, Nickelodeon and Comedy Central and FTA channels
The role of the Client Services Account Director (AD) is to guarantee Key clients are being serviced to the highest satisfaction level and as per all contractual benefits of their partnership. Working alongside the Sales team, the AD will lead and deliver projects from deal signature through to execution across Digital, Social, On-air, Programming, Brand Experience and Press. The AD will meet regularly with Clients, Partners and the sales team to recognise the Clients business needs and translate these into a campaign strategy across the business units, leading their implementation, project managing this, and finally analysing and reporting results and findings at the end of the project. The AD is also responsible for managing their projects client P&L alongside Production Management.
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This includes the creation, distribution, tracking and reporting of sales packages and assets at both a central and local level. The role is the first point of contact and communication channel between sales teams at all market levels, ensuring effective sharing of information and sales assets across the ad sales network.
The AD has a responsibility to understand the media communications landscape alongside the broader commercial landscape and should be able to consider client and agency issues at a strategic level.
What will you be doing?
- Ensuring a deep understanding of clients business and objectives
- Achieving Paramount Advertising International relationship objectives
- Effectively managing marketing communications projects for particular clients (from briefing to implementation), taking responsibility for the service levels of these accounts to ensure client satisfaction
- Maintaining timely and professional communication throughout the projects
- Keeping up to date on all regulatory matters that may affect our offering
- Ensuring full understanding of all FTA, MTV, Nickelodeon and Comedy Central policies relating to materials produced as part of a client project e.g. using logos, materials on third party platforms etc.
- Where necessary, develop positive relationships with internal personnel, commercial team and other departments e.g. Brand Experience, Creative, Digital Production, Insight, Business and Legal Affairs, Scheduling and Operations and Press to ensure all aspects of client contract is delivered to satisfactory standard
- Budget management of client project P&L
- Preparation of case studies to debrief client on all elements of the partnership
- Project management of key clients
- Where required Support Client Services SVP in project management of multi sponsor projects, e.g. EMA's, KCAs
- Support SVP and Sales on Trade Marketing opportunities and activities
- Excellent experience and knowledge of managing client relationships
- Ability to manage and lead partners, both internally and externally
- Marketing awareness and understanding
- Proven management skills
- Budget management experience and good financial skills
- Strategic and creatively minded; creative solution focused
- Experience in and understanding of brand planning, comms and acct. mgmt.
- Ability to navigate and manage complex projects simultaneously
- Strong organisational skills and detail oriented
- Diplomatic
- Strong problem and analytical solving ability
- Patient and resilient under pressure
- Self motivated
- Excellent communication skills
- Strong team mentality
- Multi-tasker
- Takes ownership
- International experience - dealing with clients/suppliers outside UK
- Language skills preferable, but not essential
Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing uk.recruitment@vimn.com or calling 0207 555 1234. We can then ensure your experience and visit is as smooth and enjoyable as possible.