General Purpose:

This role is responsible for supporting HR processes, programs and initiatives in the areas of employee and labor relations, immigration, workforce planning, performance management, retention strategies and succession planning to ensure seamless delivery/execution to managers and the organization. Deliver strategic and tactical support to assigned client groups through the alignment of HR initiatives to strategic business goals. The client group this role will primarily support will be service field operations including California, New Mexico, Texas, and Arizona.

Responsibilities:

• Establish programs and processes to increase employee satisfaction scores. Review and evaluate employee surveys such as onboarding and exit surveys, provide quarterly summary reports to Regional leadership and recommend actions to improve future scores.
• Provide guidance to management on strategies to effectively monitor employee performance to reduce the risk of employment litigation, increase employee morale, and minimize turnover
• Complete current employee listening round-table process, including follow-up with P&C Business partner and providing summary debrief(s) to be shared with leadership team.
• Partner with operations/managers and talent Acquisition on staffing requirements including, hiring, promotions, transfers, and reductions-in-force.
• Deliver special projects aimed at improving organizational processes and practices associated with employment-related activities.
• Provide consulting on change management, people strategies, effective leadership and management skills, learning and development processes and organizational effectiveness
• Conduct annual workforce planning discussions that include: competency requirement identification versus existing competencies, organizational design and gap strategies. Work with management and P&C colleagues to identify solutions and address the issues
• Partner with functional client leadership to develop and implement succession plan through identification, development, mentoring, and training of key positions
• Address complex employee relations issues within the business environment by assessing the situation, identifying root causes and providing effective and proactive resolution to increase alignment with company vision, goals and related employment laws and practices. Coach, counsel and recommend solutions to managers and employees concerning employee relations issues. Analyze the facts and recommend appropriate action for the issue.
• Conduct investigations of employee complaints, Title VII allegations, or violation of policies and procedures for responsible areas to ensure compliance with all local, provincial, state, and federal employment laws; maintain records of employee relations cases
• Ensure policies, procedures and practices comply with employment laws and align with Company strategic goals. Advise management on strategies designed to maintain consistent treatment and compliance with employment laws to create an environment that encourages employee creativity and innovation
• Identify training needs within functional areas of responsibility, assist with the development of training programs, and conduct training if required. This will ensure employees and managers understand company policies, minimize employee relations issues and enhance employee development
• Participate in process improvement efforts and Company cross-functional teams to ensure our processes are streamlined and meet our client expectations. Review internal trends as well as practices of other companies to make recommendations to management to ensure the Company remains competitive and is able to attract/retain qualified employees
• Support the business with on ongoing compliance with IRA and other federal labor regulations, understanding existing contract requirements and working with key business stakeholders, P&C Business partners and payroll team to make necessary process changes to ensure compliance. Key stakeholders include Construction, Service Operations, Legal, IT, and Public Affairs.
• Gain and apply understanding of relevant state and federal Labor regulations in US and Canada. This includes ensuring Inflation Reduction Act compliance (IRA) related P&C topics (to include but not limited to: prevailing wage, David Bacon act, etc.)

• Must have ability to understand and develop effective HR and OD strategies while understanding the implications from a culture, business success, company practice and legal standpoint
• Comprehensive oral and written communication skills including confidentiality, interpersonal skills, presentation skills and an ability to use a variety of communication tools. Ability to communicate effectively with all levels of the organization, especially senior managers and other key decisions makers
• Ability to be proactive, navigate the enterprise to support a variety of short and long-term strategies and tactics with varying priorities.
• Significant interpersonal skills and the ability to establish and maintain positive working relationship with all internal contacts/coworkers.
• Advanced organizational skills, ability to maintain confidentiality, ability to prioritize many tasks and complete tasks with accuracy and efficiency.
• Should be a highly motivated leader and be able to work with a minimum of supervision
• Ability to understand business needs and plan accordingly

• Minimum of BA/BS degree with at least 5 years of related HR / OD experience or the equivalent.
• PHR, SPHR, SHRMCP, or CLRP Certification preferred.
• Requires demonstrated HR generalist or business partnering experience and knowledge of all HR functions.
• Comprehensive computer skills, specifically in MS Office products.
• Demonstrated knowledge of U.S. employment law required, experience with California employment law preferred
• Demonstrated flexibility working in a diverse and changing organization.
• Demonstrated ability to effectively prioritize and manage multiple tasks concurrently with emphasis on attention to detail.
• Significant interpersonal skills and the ability to establish and maintain positive working relationship with all internal contacts/coworkers.
• Advanced organizational skills, ability to maintain confidentiality, ability to prioritize many tasks and complete tasks with accuracy and efficiency.
• Should be a highly motivated leader and be able to work with a minimum of supervision
• Ability to understand business needs and plan accordingly
• Experience with Davis Bacon requirements, prevailing wage requirements (preferred but not required)
• Experienced with unionized workforce (preferred but not required)