Responsibilities:
- Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
- Collaborates with cross-functional teams to create standard methodologies that drive significant change to the client experience.
- Coaches' technical product teams towards standard processes and takeaways. Ensures delivery of messaging, communication, and customer outreach as vital.
- Partners with customers to resolve production and implementation issues in a timely manner and supports/drives customer concerns where required to enable rapid delivery.
- Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in the team's engineering practices in development, continuous integration, and automated deployment.
- Participates in special projects and performs other duties as assigned.
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Qualifications:
- Consultative approach with strong business functional and technical skills, shown experience in building and delivering data & analytics products and insights.
- Technical proficiency in Python, SQL, and Tableau (predictive analytics and dashboards).
- Undergraduate degree or equivalent experience or combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
- Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.