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IT Delivery Manager - Oracle ESM

AT Vanguard
Vanguard

IT Delivery Manager - Oracle ESM

Malvern, PA

Key Responsibilities

  • Project Management:
    • Oversee the planning, execution, and delivery of IT projects related to Oracle ESM, ensuring they are completed on time, within scope, and on budget yet meet high quality standards.
    • Oversee the maintenance and support of Oracle ESM, ensuring system stability and performance.
    • Active participant in annual SOC recertification
    • Follow Oracle Ticket inception through to resolution and follow up for improvement if necessary
    • Manage client priority and expectations relative to team capacity
    • Conduct regular project status meetings with stakeholders and senior leadership to keep them informed of progress.
    • Work closely with business leaders and IT teams to define project requirements and deliver solutions that meet business needs.
    • Identify and mitigate risks associated with IT projects, ensuring business continuity and minimizing disruptions. Coordinate vulnerability and risk management acceptance and reacceptance. Call out elimination of vulnerabilities by working the process of Oracle's ticketing system to drive vulnerability reduction.

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  • Team Leadership:
    • Manage a cross-functional team of Oracle ESM consultants and developers, guiding them in the successful execution of client projects.
    • Mentor and train team members to self learn to increase their technical and functional skills in Oracle ESM solutions.
    • Foster a collaborative and high-performance team culture.
    • Allocate and manage resources effectively, including internal external contractors and offshore resources to ensure project success.
  • Continuous Improvement:
    • Stay up to date with the latest Oracle ESM product enhancements and best practices.
    • Drive process improvements and automation initiatives within project delivery teams.
    • Contribute to knowledge sharing and documentation to help improve internal methodologies and standards as well as drive learning.
    • Accountable for team dashboard metrics and an understanding of how these metrics are identified as well as able to report and resolve discrepancies
    • Agile/Scrum advocate
    • Engage in AI/ML solutions with the business to deliver efficiencies and reduce manual overhead.

Qualifications:

  • Proficiency in Oracle ESM, Oracle ERP Cloud, and related Oracle applications, required.
  • Minimum of 8+years related work experience, with at least two years of Leadership/project management experience preferred. Candidate must clearly demonstrate proven leadership and team management skills, with the ability to motivate and guide a team towards achieving goals.
  • Undergraduate degree or equivalent combination of training and experience.
  • Strong project management skills, including experience with Agile (Scrum and/or Kanban)
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Strong verbal and written communication skills, with the ability to effectively communicate with stakeholders at all levels.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Client-provided location(s): Malvern, PA 19355, USA
Job ID: Vanguard-167140
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
    • Internship Program
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Vanguard.