To produce timely and accurate gold-copy investment data per assigned data domain with a focus on operational efficiency and output quality. To execute and analyze a wide variety of complex data exception reports, quality control queries, and periodic reports in a timely and accurate manner. Proactively engages and works collaboratively with colleagues across the fund ecosystem (middle and back office) to improve and sustain operational processes.
About Vanguard
More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.
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Today, Vanguard is one of the world's largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.
Team & Opportunity
To produce timely and accurate gold-copy investment data per assigned data domain with a focus on operational efficiency and output quality. To execute and analyze a wide variety of complex data exception reports, quality control queries, and periodic reports in a timely and accurate manner. Proactively engages and works collaboratively with colleagues across the fund ecosystem (middle and back office) to improve and sustain operational processes.
This role will initially work within the Book of Record data domain. The Book of Records domain is responsible for consolidating, normalizing, validating and availing accounting and investment book of record data for the enterprise. The team in Australia is responsible for overseeing the ingestion of a large proportion of the enterprise's data and partners with teams in the US and UK as part of a follow-the-sun operating model.
Core Responsibilities
- Produces timely and accurate gold-copy investment data per assigned data domain with a focus on operational efficiency and output quality. Completes complex tasks while working under tight deadlines, managing competing priorities, and analyzing multiple inputs to meet operational objectives. Researches and analyzes data exceptions with internal/external data suppliers and partners. Maintains system and business controls to ensure data integrity and approved data distribution to the enterprise.
- Executes and analyzes a wide variety of daily and periodical data reporting and quality control queries in a timely and accurate manner. Provides advanced troubleshooting and problem resolution in identifying issues/trends in reports or source systems. Ensures data feed services levels are met and accurately loaded into systems. Escalates issues when needed to the appropriate support team, ensuring that data issues are resolved efficiently and quickly. Provides ongoing reporting to fulfill the needs of both regulatory bodies and internal partners, as needed.
- Recognizes improvement opportunities based on process knowledge and recommends and implements proper solutions to gain efficiencies and ensure quality. Performs root cause analysis of data errors and provides short-term and long-term solutions for issues, elevating issues when appropriate.
- Builds a strong network within the Data Management community and shares knowledge and experience. Proactively engages and works collaboratively with colleagues across FFS, IMG, and the enterprise to improve and sustain global operational processes.
- Develops a strong and consistent knowledge of the funds and securities assigned and understands the details driving the global operational processes and the downstream impacts. Leverages product and operational knowledge to aid in the production of gold-copy data.
- Provides project support by participating in acceptance and regression testing, system monitoring, and other project-related activities as needed. Monitors and ensures data quality by using existing business knowledge to create test cases and monitoring reports that ensure data accuracy and completeness.
- Creates, maintains, and improves Data Management's procedures and workflows. Identifies and escalates potential control gaps in a timely manner to ensure resolution and to lessen impact. Adheres to various control standards to ensure compliance.
Qualifications
- Undergraduate degree in a related field or the equivalent combination of training and experience.
- Minimum of two years related work experience, with at least one year of financial or investment industry experience preferred.
Inclusion Statement
Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.