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Application Engineering Technical Lead

AT Vanguard
Vanguard

Application Engineering Technical Lead

Malvern, PA

Responsibilities:

  • High accountability & technical leadership with demonstrated ability to build strong technical teams across the US, UK and AUS.
  • Initiate and lead ideas to fruition. Synthesizing concepts and findings into a narrative for communication to different audiences.
  • Ability to deal with ambiguity & complexity with high energy and grit. Be fast.
  • Establish and maintain strong working relationships with business partners.
  • Provide senior support of applications and databases; Coordinate and execute technical and procedures to resolve production or operational issues after evaluation.
  • Proactively monitor production systems for alerts, outages, and system issues. Research issues, initiate and lead root cause analysis to minimize risk. Implement solutions for issues and appropriate development initiatives.
  • Ensure that support requests get resolved within service level agreements. Communicate status and resolutions. Writes and updates production support documentation, policies, and procedures. Build dashboards to convey trends.
  • Adept programmer (cradle to grave) with deep troubleshooting skills and ability to repair software in various technologies - AWS, Python, Java.
  • Participate in special projects and perform other duties as assigned.
  • Infrequent travel. May have to travel for immersive (3-4 week's each) orientation to London and Melbourne.

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Qualifications:

  • Minimum of eight years related work experience, with at least three years of development experience.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Client-provided location(s): Malvern, PA 19355, USA
Job ID: Vanguard-166319
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
    • Internship Program
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Vanguard.