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Dispatcher-Mid day

AT US Foods
US Foods

Dispatcher-Mid day

Ponce Inlet, FL

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

Join Our Community of Food People!

BASIC PURPOSE
The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

Join Our Community of Food People!

BASIC PURPOSE
The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

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BECOME A US FOODS® TEAM MEMBER!

We are looking for a Dispatcher who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS® family.

We help YOU make it!. US FOODS® is the company built on YOU Matter, where your hard work is rewarded.

US FOODS® has a lot to offer:

  • US FOODS® is the company built on YOU Matter, where your hard work is rewarded.
  • We are committed to compensation and benefits that respect and reward our employees for their dedication and hard work
  • Service recognition and employee rewards
  • Employee Assistance Program
  • Company with a history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training
  • Leading foodservice distributor that generates billions in revenue and is a publicly traded Fortune 150 company on the New York Stock Exchange (NYSE)

BENEFITS START DAY ONE: medical, dental, vision, 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave. Check out our Benefits by clicking on the link Health Plan Identifier (benefitspricing.com)

Schedule: Generally, Tuesday - Saturday, 12:00 pm until 8:30 pm.

As a US FOODS® Dispatcher you will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service. Your efforts are the foundation that defines US FOODS® success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.

WHAT YOU BRING TO THE TABLE

  • Minimum one year of transportation or logistics experience.
  • High school diploma or GED/equivalent required.
  • Effective communication both verbally and in writing.
  • Excellent telephone and customer service ability.
  • Math, analytical, and organizational skills with high attention to detail.
  • Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
  • Problem solving and critical thinking abilities to solve problems of limited scope.
  • Strong teamwork skills with the ability to support others in the department and division.
  • Must be able to perform the following physical activities for described length of time.

Preferred Qualifications

  • Prior dispatcher experience preferred.
  • Knowledge of DOT Hours of Service Regulations and driver logs.
  • Knowledge of our geographic delivery area.

MAIN INGREDIENTS

Great Dispatchers are crucial to the US FOODS® team and one of the important faces of our organization. Our Dispatchers strive for integrity and reliability, while building trusting relationships with our team.

  • Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
  • Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
  • Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
  • Visually inspect each driver's appearance to verify that drivers are in proper uniform and have required PPE.
  • Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
  • Other duties as assigned by manager.

Stay updated by following US Foods on any of our social media platforms at the bottom of the page!

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status

Client-provided location(s): Port Orange, FL, USA
Job ID: US_FOOD-R255520
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Black founded/led
    • BIPOC founded/led
    • Latinx founded/led
    • Asian founded/led
    • LGBTQ+ founded/led
    • Veteran founded/led

Company Videos

Hear directly from employees about what it is like to work at US Foods.