Summary

The position is located in the New Service Design & Development Division (NSDD), Office of Consular Systems and Technology, Bureau of Consular Affairs, Department of State. NSDD selects, designs, and implements new technology systems that support CA and clearly align to business needs.

This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration.

Duties

• Interacts and interfaces with the end-user and with Bureau functional units to define user needs and technical requirements for new and updated applications software in the discrete, assigned functional areas of consular affairs.
• Oversees the efforts of Branch staff in ensuring the rigorous application of information security /information assurance policies, principles, and practices to the development and delivery of Branch products and services.
• Supervises the work of a staff of Information Technology Specialists, each of whom serves as project, program, and government task managers for the accomplishment of the Branch's work through a large contractor workforce.
• Makes optimal use of the contractual process to ensure that the Branch maintains a staff with the technical capabilities required to effectively and efficiently carry out the assigned IT programs and operations for consular systems.
• Participates with the Division Chief and the other NSDD Branch Chiefs in the development and implementation of goals, objectives, policies, plans, and budgets for the Division.

• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.
• U.S. Citizenship is required.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

• Ability to assign, review, and supervise the work of others;
• Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
• Ability to adjust to change, work pressures, or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to "see the job through."

1. Attention to Detail - ensures that project plans clearly articulate key project elements
2. Customer Service - counsels, advises, and instructs employees on both work and administrative matters
3. Oral Communication - meets with senior contracting officials as necessary to review progress and discuss critical issues
4. Problem Solving - identifies developmental and training needs

• Experience supervising staff, assigning work, reviewing results, and coaching team members on career and professional development.
• Experience developing strategic plans, managing budgets, implementing operational improvements, and guiding teams in adopting agile methodologies and DevOps best practices for secure and reliable software delivery.
• Experience managing and optimizing procurement processes and overseeing contractor activities as a Contracting Officer's Representative (COR) or Government Technical Monitor (GTM).
• Experience overseeing discovery efforts, removing blockers, and frequently delivering high-quality, secure software that delivers value to stakeholders.
• Experience collaborating with stakeholders and leveraging data to drive continuous improvement and enhance the product customer experience, while ensuring adherence to information security policies and practices.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
  
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• Ability to manage and complete long-term projects
• Knowledge of federal acquisition management policies and procedures
• Ability to integrate approaches to Information Architecture across an organization
• Ability to manage activities of an Integration Program
• Knowledge of network servers
• Ability to interpret and apply legislation, statutes, policies, and regulations