Summary
This IT Specialist (Senior Advisor for Technology Innovation) position is located in the Office of Consular Systems and Technology, Bureau of Consular Affairs, (CA/CST), in the U.S. Department of State. CST supports CA's information technology efforts through the design, development, deployment, and maintenance of consular IT systems, databases, and infrastructure.
Duties
- Plans, designs, and leads and/or conducts comprehensive research and analysis of major cyber, digital, and emerging technology trends, developments, and innovations.
- Leads pilot projects to evaluate and/or implement artificial intelligence (AI) solutions requiring extensive cooperation, coordination, and collaboration of stakeholders internal and external to the Bureau and Department.
- Coordinates, communicates, and integrates interdisciplinary inputs into final products, makes continuing adjustment to technology innovation plans, scope, and strategies, and is accountable for the overall success of projects.
- Develops, establishes, and implements innovative performance measures, evaluation criteria, and procedural policies, to evaluate, measure, and report on technology innovation and modernization accomplishments and effectiveness.
- Identifies, leads, represents the organization, and participates in regional, national, and/or international special projects or studies, work groups, steering groups, task forces and panels, conferences, and seminars.
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Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Applicants must meet all the qualification requirements described below by the closing date of this announcement.
Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
- Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
- Customer Service - developing and maintaining relationships with customers, anticipating, and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
- Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
- Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.
Qualifying specialized experience must demonstrate the following:
- Experience serving as a senior advisor or consultant providing authoritative guidance to senior officials in the planning and development of strategic IT initiatives.
- Experience in designing, developing and implementing strategic and long-range high level IT plans with a focus on technology innovation.
- Experience leading and guiding cross-functional projects and promoting collaboration, synergy, communication, and creativity to ensure team has agility to respond to changing program requirements and technologies.
- Experience applying machine learning and artificial intelligence principles, as well as migrating technical capabilities from legacy to modernized systems/applications.
- Experience using data visualization and analytical tools, and web portals to identify trends and compile data.
- Experience providing strategic leadership and expertise on policy issues involving technology, such as artificial intelligence (AI) and cybersecurity.
There is no substitute of education for specialized experience for the GS-15 position.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
- For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
- If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.
- Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.
Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:
- Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
- Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
- Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.
- Knowledge of strategic planning concepts, methods, and practices.
- Knowledge of information security and cybersecurity directives, standards, policies, practices, tools, and technologies.
- Knowledge of qualitative and quantitative analytical and evaluate techniques.
- Knowledge of program/project management principles, methods, and practices.
- Knowledge of information technology specialty areas.
- Ability to communicate effectively orally and in writing.
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: If you have never been a Federal employee, you are not CTAP or ICTAP eligible. View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Well-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority.
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