Senior Facilities Manager

What this job involves – The Senior Facilities Manager is accountable for developing and implementing a plan which will delight our clients and ensure a healthy long-term relationship. They will anticipate client needs and deliver to outperform on the key performance indicators within the contract and build financial plans while striving to exceed revenue and profitability. The Director creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with the Corporate Solutions leadership team, understands the firm’s strategy and goals and can translate those into the business opportunities.

What is your day to day?  

• ​Manage the Integrated Facilities Management (IFM) & GxP operations for our client in the pharmaceutical industry.
• Manage the performance and outcomes of assigned staff reporting to the position.
• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues.
• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information.
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography.
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process.
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts.
• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• For every direct report, build actionable and measurable career development plans, direct report in consistent conversations regarding progress.
• Support the IFM Team in the implementation of short and long-term projects for the client project.
• Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
• Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
• Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative.
• Matrix manages both technical and administrative staff.
• Oversee multiple facilities of different functions.
• Supervise vendor performance during normal and off hours including weekends when necessary.
• Any and all other duties and tasks assigned.

Work Schedule

Monday through Friday, Dayshift + On Call Availability

Desired experience and technical skills 

Required

• Bachelor’s degree in engineering or equivalent combination of experience and education.
• 10+ years (equivalent combination of education and experience from which comparable knowledge and abilities can be acquired)
• Strong leadership and relationship building skills.
• Strong interpersonal skills and problem-solving ability.
• Excellent verbal/written communication and presentation skills.
• Knowledge of standard business and accounting practices.

Preferred

• 8+ years of relevant working experience in a Bio-Pharma facility
• Proficient in Microsoft Office programs such as Excel, Outlook, Word, etc.

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