When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

• Bachelor's Degree preferred, or equivalent experience
• 4+ years' experience working in business analysis or operational processes
• Experience with building integrations for enterprise enrollment systems
• Hands-on experience with integration testing, including defining clear test plans, documentation, and reporting
• Knowledge of Unum products and platforms is a plus
• Ability to use a consultative approach when working with external business partners
• Uses critical thinking and logical analysis to problem solving and pays close attention to detail
• Self-motivated and results oriented
• Comfortable with ambiguity and owning the evolution of the role
• Strong written and verbal communication skills to report and present status updates to leadership
• Strong team player helping to successfully deliver on integration goals
• Familiarity with agile methodologies

• Collaborates with the Team to ensure that the team defines, builds, and produces features and solutions that meet or exceed what the product leader is expecting
• Exhibits the technical acumen necessary to be a contributing member of solution design discussion
• Maintains holistic understanding of product roadmap and tracks any changes
• Maintains holistic understanding of relevant user and customer personas and uses these personas to refine work items to develop shared understanding across the key stakeholders. Gather requirements for persona of specific user experiences
• Maintains holistic understanding of product features, information architecture, and builds knowledge of the backend configuration
• Ensures integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog. Identify where intent may be lost or overlooked during the work breakdown and refinement processes. i.e., Descoping or need for supplementary requirement gathering
• Ensures that key information needed to support the product team prioritization is current, accurate and available in a usable format to drive high quality decisions
• Ensures functional and non-functional requirement's, with appropriate documentation, are represented effectively in the product backlog
• Collaborates with the product owner and relevant subject matter experts to define the detailed design and acceptance criteria for user stories. Responsible for defining concise and effective user stories with precise and accurate acceptance criteria on a just-in-time/just-enough basis that will be used by the team and product owner to ensure that stakeholder and product owner intent is effectively captured and developed
• Leads story decomposition to enable planning at the appropriate level of granularity that supports the just-in-time nature of agile approaches and takes the lead in process mapping and decomposition
• Reviews the acceptance criteria to ensure agreement on testability and to define, coordinate, and at times, execute acceptance testing
• Determines and uses the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source
• Develops, evaluates, adds, and continuously improves tools to the BA Discipline Toolbox
• Educate peers around business analysis best practices
• Ensures documentation is in place for the production deployment activities and transition to production support technical team