Job Posting End Date: November 22

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

• Manage organization including Unum employees, external service providers (contingent worker staff est. 200+) with an annual operating budget to achieve financial, operational, quality, experience, and compliance objectives.
• Develop and deliver operational strategy and contract service solutions for a distributed real estate portfolio. Responsible for contractor strategy, selection, management, and ongoing administration including purchasing and invoice processing.
• Lead transformational projects to design and implement operations strategy and changes to service models and processes.
• Leverage best practices in the industry including emerging technologies and analytics for operational effectiveness, reliability and predictive maintenance, facilities engineering, sustainability, and energy management. Evaluate and make recommendations for investments in facilities upgrades and replacements.
• Establish strong, effective, and collaborative partnerships with key internal customers and external resources. Ensure a strong understanding of priorities to balance employee experience, financial performance, risk tolerance, and sustainability goals.
• Lead efforts to identify best service models and providers to address business and financial needs and develop and drive plans to ensure successful implementation.
• Analyze and synthesize internal and external market information to quantify business cases and develop strategies and recommendations.
• Responsible for change enablement plans, including championing a cultural change towards a customer centric organization, focused on end-to-end customer experience, operational excellence, customer satisfaction and forward-looking insights, process management, and efficiency.
• Develop employees and foster increased knowledge and skills through the organization in the following areas: customer experience delivery, emerging technologies, insights & analytics, and business acumen.
• Perform other duties as assigned

• BA/BS required; engineering discipline preferred.
• Advanced knowledge of mechanical and electrical systems.
• 10+ years' experience in facilities management or engineering leadership role, to include working with customers and key internal stakeholders. Corporate environment is preferred.
• Extensive experience managing operations and facilities improvement projects.
• Experience with facilities management systems and technology.
• Experience with and passion for strengthening organizations and capabilities, managing teams, and developing people.
• Passion for enabling highly effective management and leadership processes and driving operational and organizational change.
• Broad business knowledge to include, but is not limited to finance, operational, engineering, technology, safety, compliance.
• Excellent communication, collaboration, and negotiation skills (clear, concise oral and written communication).
• Exceptional presentation and influencing skills with all levels of leadership and business management; adept at handling customer situations.
• Demonstrated experience in driving operations transformation and drive change.
• Synthesis of analysis and research into strategic insights and practical recommendations, including strategic, risk, financial, and operational analysis.
• Demonstrated strength in the creation of simple and effective business communications and presentations to build the case for change and rationale for recommendations to gain executive support throughout the project.
• Highly self-motivated - will go the extra mile to get the job done right and "wow" our internal customers and stakeholders.
• Superior consulting and advisory skills; ability to think conceptually, handle ambiguity, solve complex problems, and make thoughtful recommendations.
• Some travel required.