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The On-site EAP Counselor is a professional position responsible for providing onsite clinical services to a dedicated customer. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An on-site counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

This is a full-time benefited position working 40 hours a week between 8am-5pm. The schedule will be on-site at 4 different hospitals in Fullerton, Orange, Mission Viejo, and Laguna Beach.

• Conduct clinical and solution focused assessments; time limited counseling; helping clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including but not limited to: Work-life, behavioral health, substance abuse/chemical dependency and community-based resources
• Provide EAP authorization for members needing ongoing/additional counseling services
• Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
• Assist with development of workplace policies and procedures (e.g. Workplace violence prevention, FMLA issues, Impaired Employee issues) as needed
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
• Provide crisis intervention and management support in response to Critical Incidents
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system(s) within departmental time frame
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
• Other projects as assigned by manager

• Masters / Doctoral degree in a recognized behavioral health discipline
• Current, unrestricted license at the independent practice level in CA
• 3+ years of experience in a behavioral health setting
• Ability to work onsite and travel to the different hospital locations in orange county
• Residence in CA

• CEAP
• EAP experience
• Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
• Proficiency with all MS Office applications
• Training in EAP, workplace and organizational dynamics
• Proven solid written and verbal communication skills
• Proven solid interpersonal skills and the ability to work effectively among different levels of management and personnel
• Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities