IT WMS Technical Analyst

The IT WMS Analyst is responsible for monitoring, maintaining, configuring and enhancing the UniFirst Warehouse Management System. They communicate with internal users and management as well as external vendors and support to ensure operational effectiveness of the system is maintained. Assists the Supply Chain Analyst Team with WMS reporting and enhancement design as needed. When software updates are released, the WMS Analyst works with the business to ensure unit testing is completed and documented and acts as a liaison between UniFirst and the vendor software support team if any issues are encountered.

Responsibilities:

• Provides second tier support for the WMS – Manhattan Active Warehouse Management (MAWM)
• Maintains up to date knowledge of relevant technologies such as Cloud Computing, Saas, APIs, etc.
• Acts as technical lead for assigned projects of varying scope and complexity.
• Assists with and documents unit testing of software updates as they are pushed out by the software vendor.
• Works with various business and IT teams / departments to ensure the software is always operational and accessible.
• Monitors and troubleshoots integration between the WMS and other software/systems.
• Assists the Supply Chain Analyst Team with WMS reporting and enhancement design as needed.

Requirements:

• Bachelor’s Degree in a relevant field or 5 years relevant work experience preferred, with combination of school and work experience given consideration.
• Experience with the following is required:
  
  • General computer knowledge including experience with troubleshooting software
  • Support of warehouse management systems
  • Technical experience within an industrial, warehouse or distribution environment
• Experience with the following is preferred:
  • Deployment and/or support of cloud based or SaaS software systems
  • Support of Manhattan WMS
  • Support of Android mobile devices, mobile device management (MDM) software, and Android app troubleshooting
  • Report development using Jasper, Manhattan SCI software, or other business intelligence software
  • Project Management and Change Management in an enterprise environment
• Experience with the following is beneficial:
  • Software development including use of modern programming languages, APIs, Google Pub/Sub, or similar technologies
  • Manhattan Active platform software such as MAWM
• The position is seated in the Owensboro, Kentucky, Distribution Center

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws