Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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Role Objectives
The System Consultant is a role within the One View Professional Services Consulting team, which will help us to achieve success across global payments and GL implementation processes and keeping very high system's configuration standard for customers' records in One View Platform. This will further simplify the customer's adoption and usage of Immedis Platform.
Our customers (and companies in the global payroll market) are demanding complete end to end system integration to be established as part of their outsourced Global Payroll Service however we might have cases where non-integrated data will be supplied during the initial Onboarding process. In order to achieve the ultimate goal, Immedis have to work with their customers to effect a transition from their current state to the target operating model. System Consultant will be fully supporting the process of system configuration by understanding all system's features, and following all internal procedures.
System Consultant plays also a key role in continuously improving process , leveraging strategic and logical thinking, and also bringing feedback from other internal teams, customers and the market to keep Immedis in a competitive position as a preferred Global payroll vendor.
Responsibilities
• Completing the system's setup of customer's profile in One View Platform.
• Applying dedicated system configuration according to client's preferences and requirements.
• Review and quality assessment of customer's data in One View Platform.
• Ensure timely and professional responses to all incoming queries.
• Sharing ideas and suggestions for improvements.
• Assist with adhoc tasks received by manager.
Requirements
• Excellent English language skills;
• Excellent communication skills;
• Knowledge of MS Excel;
• Tech driven thinking is a strong advantage;
• Ability to work under pressure and meet deadlines;
• Must be motivated, professional and able to work on own initiative;
• Previous experience is a plus , but not mandatory;
• Ability to work and administrate any type of software is advantage.
Benefits
• 25 to 28 days of annual leave
• Medical coverage provided by Bulstrad for you and your dependents
• Life, AD&D, Disability & critical illness coverage provided by DZI
• Meal vouchers provided by Edenred - 150 BGN per month
• Employee Assistance Programs available 24/7
• Global Tuition Reimbursement program - up to 7,125 BGN per year
• Fertility support - up to 13,600 BGN per year
• Adoption assistance
• UKG scholarship program
• Business travel insurance
• U choose program - 475 BGN every quarter to be spent on eligible items
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com