A developing professional. Working knowledge and application of business and technical concepts, procedures and practices. General knowledge of industry practices, techniques, and standards. General understanding of business unit/group function. Exercises judgment when interpreting company policies and procedures to resolve a variety of issues. Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment. Plans, organizes, and prioritizes own daily work routine to meet established schedule. Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpreting established policies, procedures and practices. Work is reviewed for soundness of judgment. Contributes to the completion of departmental projects and goals. Errors in judgment, poor recommendations, or failure to achieve results would normally require a moderate expenditure of resources to rectify.
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- Operate under moderate supervision as an individual contributor
- Review and understand configuration specification/design documents
- Assess and design basic to medium level workforce management solutions
- Configure and implement moderate workforce management solutions
- Complete quality assurance testing of solutions
- Assist customer with testing, understanding the solution and go live support, as needed
- Deploy and release configuration to productions environment
- Communicate clearly with project leadership to provide status updates
- Deliver presentation within the team
- Provide clear and concise status updates to team/project leadership
- Escalate issues to the Supervisor/Manager as necessary
- Travel up to 15%
Qualification:
- BE/ B.Tech degree in Computer Science, Management Information Systems or related discipline (or related experience)
- Minimum of 2 years of relevant work experience
- Minimum of 2 years of experience configuring an Enterprise Software Applications like Kronos, Oracle, PeopleSoft, SAP, Workday or a comparable product OR
- Minimum of 2 years of integrations/APIs development