Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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About the Role
As a Senior Consultant, you will have the opportunity to implement our newly reimagined workforce management solution in customer environments. Your client management and interpersonal skills will enable you to utilize our defined implementation Methodology to meet milestones and completion dates, whilst leading and working closely with other teams to complete Net New Implementations, Migrations, change orders or ad hoc engagements.
Duties and Responsibilities
•Actively participate or Lead in Client Configuration design, build, test and deployment activities
• Work closely with other resources on new client implementation, upgrade, and change order projects
• Proactively consult on best practice methodology, configuration design and build activities to ensure client success
• Solution presenting
• Drive all client system requirements and collaborate with client and resources for project related decisions
• Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations
• Research application questions by setting up scenarios and testing the application
• Analyze customer configurations and resolve or work around set up issues
• Provide significant transfer of product knowledge to our customers
Requirements
- Minimum of 5 years of experience in system consulting, implementation, or technical support roles, preferably in workforce management or similar software solutions.
- Bachelor's degree in Computer Science, Information Systems, Business Administration.
- Strong proficiency in system configuration, design, and deployment in enterprise-level environments.
- Experience with cloud-based applications, SaaS models, and enterprise systems integrations.
- Proficient in SQL, scripting languages, or similar technical skills to analyze and resolve system issues.
- Familiarity with workforce management software or similar HR, payroll, or time tracking systems.
- Familiarity with project management methodologies (e.g., Agile, Waterfall) and experience working within structured implementation processes.
- Demonstrated ability to meet project milestones, deadlines, and ensure successful client outcomes.
Benefits
- 25 to 28 days of paid annual leave
- Medical, dental and vision coverage
- Life insurance
- Group income protection
- Pension scheme
- Employee Assistance Program available 24/7
- Global Tuition Reimbursement Program - up to £3,775
- U Choose - get to choose what expenses you want covered up to £300 each quarter
- Adoption Assistance - reimbursement up to £6,525 for qualified adoption expenses
- Surrogacy Assistance - reimbursement up to £6,525 for qualified surrogacy expenses
- Fertility support - reimbursement up to £6,525 for qualified fertility expenses
- Gender Affirming Support - reimbursement up to £26,125 for qualified gender affirmation or transitioning expenses
- Global Scholarship Program - 30 scholarships are awarded annually to eligible dependent children of our employees.
- Wellness Program
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.