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Sr Services Project Manager

AT UKG
UKG

Sr Services Project Manager

Remote

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

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You will be managing the delivery of multiple project initiatives to enhance the services and support provided to our clients. Your experience delivering application software projects with complex Enterprise-level customers will ensure your success is visible at the highest levels of our organisation.

Full remote throughout the UK is suitable for this position.

Duties and Responsibilities:

• Ownership of project deliverables.

• Assigning a wide range of tasks based on skills, experience, and availability; clearly communicating task priorities, helping personnel adjust workload as needed

• Preparing project schedules, reports and budgets. Tracking and monitoring all deliverables, calendars and meetings as necessary. Setting performance goals for project team or work unit

• Monitoring project and/or personnel performance, checking actual performance against planned performance, to ensure technical, schedule, and budget goals are met or exceeded

• Collecting inputs and preparing weekly and monthly status reports. Explaining any deviations from planned budgets and schedules

• Providing leadership guidance and direction to ensure proper, timely completion of work

• Anticipating problems or situations that could affect the team. Assessing the potential impact, and planning the best solution

• Interacting frequently with team, management, and customer to define project requirements and identify solutions consistent with defined terms, policy, and regulations

Qualifications:

• PMP or equivalent Project Management Certification preferred

• Experience in managing Enterprise level Workforce Management project deployments (multi-work stream) into one or more of the following sectors: Retail, Airport Services, Manufacturing, Service & Distribution, Government.

• Experience in working in a SaaS environment.

• Ability to maintain effective relationships with internal & external customers.

• Ability to anticipate the needs of your customers and formulate a plan to address.

• Strong leadership skills with the ability to work as part of a project team

• Strong customer focus, providing consultative and strategic insight into projects and solutions

• Comfortable presenting to large and diverse audiences, including C Level executives.

• Fluency in English

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

Job ID: ukg-893378441792
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program