Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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Description:
UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize Human Capital Management, Payroll and Workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.
Role Overview:
The Solution Consultant is responsible for implementing UKG products in customer environments. The successful candidate will utilize the defined implementation process and industry knowledge to meet the established implementation milestones and targeted completion dates. The qualified applicant will implement and support products that UKG sells to its customers and will work closely with other team members to finalize tasks towards completing system implementations. The ideal candidate will also possess good client management skills.
Responsibilities:
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Work closely with other resources on new client implementation, upgrade, and change order projects
• Using professional concepts, implement our workforce management/human capital management software in various environments
• Proactively consult on best practice methodology, configuration design and build activities to ensure client success
• Solution presenting
• Configure software applications
• Collaborate with resources for project related decisions
• Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations.
Qualification:
• Bachelor's degree or equivalent in Computer Sciences or a related field.
• Excellent oral and written communication skills in English.
• Up to 3 years of relevant experience.
• Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.
• Strong analytical, logical, and problem-solving skills.
• Ability to multi-task in a fast-paced work environment with competing priorities.
• Highly organized and detail oriented with the ability to work independently.
• A team player who is focused on providing an exemplary client centric experience.
• High Technical aptitude and ability to clearly communicate known issues.
Additional skills preferred
• Experience working with client/server and/or Web Based technologies
• HCM/WFM knowledge/experience would be valuable
• Expert MS Excel skills (including ability to creatively combine Advanced Formulae, Functions, perform VLOOKUP or INDEX + MATCH, nested IF Statements)
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal-opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com