About the role:

As a Senior Incident Response Analyst, you will be part of UKG's Global Security Operations Center (GSOC) team.

You will:

• Investigate events of interest and incidents as they are validated, prioritized, and categorized by UKG's 24x7 L1 and L2 analyst teams.
• Facilitate and follow UKG's standard processes to investigate, contain, eradicate, and respond in a continued and unified effort to protect the confidentiality, integrity, and availability of UKG, our partners' and customers' data and services.
• Be an escalation point for all incidents, either regionally or during shift assignment; analyzing, confirming, re-prioritizing if necessary and/or escalating/remediating those identified threats within the UKG computing environment.
• Work closely with UKG's GSOC teams in the US, Singapore, and India to promote an integrated, uniform, and holistic threat detection and response capability to facilitate and enable a robust and proactive security posture.
• Leverage your skills, experience, and creativity to perform initial, forensically sound collection and analysis, methodologies to contain, eradicate, and recover from realized threats such as zero-day, ransomware, malware and other APT's.
• Participate in incident response activities as part of the Cyber Incident Response Team (CIRT) or as the Cyber Incident Response Lead (CIRL), post incident reporting and continuous improvement recommendations to enhance UKG's security posture through process development, tool rationalization, detection technique and automation enhancement opportunities and enablement/training possibilities.

This is a hybrid position requiring 3 days a week in our Kilkenny office and 2 days a week working from home. Due to the nature of the work, you are required to have occasional on-call duties on weekends and/or holidays. Additional work hours may also be required during an incident investigation.

Responsibilities:

• Review tickets escalated from L1 or L2 analysts to confirm the priority, category and accuracy of the details and conditions.
• Pivot to additional security tools to obtain and ascertain context or information and any other pertinent information to inform on the most effective and efficient mitigation/remediation actions.
• Escalate tickets as required to GSOC Director for additional scrutiny and incident declaration.
• Collaborate with UKG internal and external groups to develop and execute containment, eradication, and recovery strategies for lower priority incidents.
• Identify, approve, and implement blocking, listing and other mechanisms to promote a robust security posture.
• Participate in the Cyber Incident Response Plan (CIRP) process as part of the Cyber Incident Response Team (CIRT) or as the Cyber Incident Response Lead (CIRL) to lead and/or support mitigating and/or remediating critical incidents.
• Participate in post-incident activities including coordinating and providing input within the requisite reports and identifying areas for continuous improvements within the GSOC enablement, processes or technology.
• Mentor, coach and facilitate enablement for junior resources.

Qualifications:

• Bachelor's degree in computer science or a related discipline.
• CISSP, CCSP, GIAC or other relevant cyber security certifications.
• Working professional with 4+ years of relevant Security/SOC experience.
• Knowledge of the common attack vectors on the network layer, different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks).
• Knowledge of cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation sponsored) and cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks).
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language [PL/SQL] and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).
• Knowledge of cybersecurity, incident response methodologies, privacy principles, cyber threats, vulnerabilities, and detection methodologies and techniques for detecting intrusions.
• Experience with Splunk, Google Chronicle, Elastic Search, EDR solutions, email security tools, and cloud environments (GCP, Azure).
• Knowledge and experience in reverse engineering to understand how an information asset works and analyzing system components to identify potential vulnerabilities.
• Knowledge and experience in developing automations using scripting languages like Python and PowerShell to automate various tasks and improve accuracy, enhance task consistency, and increase scalability.
• Knowledge and experience in Security Information and Event Management (SIEM) use case and content development techniques and objectives.
• Knowledge and experience in conducting and participating in security audits and assessments.
• Understanding and experience in developing, and delivering relevant and value-add operational metrics to support and provide visibility into the GSOC program.
• Communicate in English: write clearly and speak authoritatively to different audiences (business leaders and engineers).

Preferred Qualifications:

• Knowledge of new and emerging cybersecurity technologies, threats, and threat vectors.
• Knowledge and experience in designing, executing, and reporting threat hunting activities.
• Knowledge and experience around offensive security (ethical hacking) techniques to identify and mitigate/remediate vulnerabilities in the UKG environment.
• Knowledge and experience in cyber forensic procedures and how to extract information and generate reports in support of incident response and other advanced requirements.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com