Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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As a Level 1 (L1) Associate Security and Threat Monitoring Analyst, you will be part of UKG's Global Security Operations Centre (GSOC) team responding to suspicious/malicious activities as identified by the SIEM and/or submitted by a UKG customer/partner/end user. Leveraging your experience and UKG GSOC established response plans, you will triage incoming notables to determine; 1) validity; 2) accuracy; 3) priority; and identify and action on the appropriate actions through either a documented response plan or via escalation to L2/L3 as required. You will be part of UKG's and will work closely with our L2/L3 analysts in the US and EU.
Shift Schedule:
• Flexibility to work different shifts (morning, afternoon, and night) on a rotational basis.
• Willingness to be on-call for emergency situations outside of regular hours.
Due to the nature of the work, you are required to have on-call duties on weekends.
Primary/Essential Duties and Key Responsibilities:
• Participate in a 24x7 monitoring capability
• Triage alerts or events of interest quickly
• Identify and ascertain accuracy of alert (true positive, false positive)
• Determine initial ticket priority
• Perform actions as documented or escalate to L2/L3 as required
• Update tickets as required
• Produce and dispatch notifications (templates) as required.
Qualification:
• A bachelor's degree in computer science, programming, or related field.
• 6 months to 3 years work experience in IT
• Advanced training certifications such as CEH, SSCP or CompTIA Security+ may be advantageous.
• Excellent verbal and written communication skills and interpersonal skills.
• Good anticipation, analytical, and problem-solving skills.
• The ability to remain current on the latest technology and best practices in information security.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com