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Process Excellence Manager

AT UKG
UKG

Process Excellence Manager

Varna, Bulgaria

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

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Your key responsibilities:

Process Optimization:
• Evaluate existing payroll processes and identify opportunities for improvement.
• Develop and implement strategies to streamline and optimize payroll operations.
• Stay current with industry best practices and technology to enhance efficiency.

Quality Assurance:
• Establish and monitor key performance indicators (KPIs) to measure the accuracy and efficiency of payroll processes.
• Implement quality control measures to ensure payroll accuracy and compliance with relevant regulations.

Technology Integration:
• Collaborate with Product and Transformation teams to leverage technology solutions for payroll process automation.
• Identify and implement tools to enhance data accuracy, reduce errors, and improve overall efficiency.

Compliance and Risk Management:
• Stay informed about changes in payroll laws and regulations.
• Ensure that payroll processes comply with local, state, and federal laws.
• Develop and implement risk mitigation strategies related to payroll operations.

Cross-Functional Collaboration:
• Work closely with HR, Finance, and IT departments to align payroll processes with overall business objectives.
• Collaborate with internal and external stakeholders to address payroll-related issues and concerns.

Training and Development:
• Provide training to payroll staff on new processes, tools, and compliance requirements.
• Develop training materials and documentation for payroll procedures.

Continuous Improvement Culture:
• Foster a culture of continuous improvement within the payroll function.
• Encourage feedback from team members and implement changes based on insights and suggestions.

Qualifications:

• Bachelor's degree in business, Finance, Project Management or related field.
• Several years of experience in payroll management, process improvement, or related roles.
• Experience in leading process improvement initiatives. 2 - 5 years
• Project management certificate or process improvement such as CAPM, SIX Sigma Yellow, Green Belt, Prince etc. Effective communication and interpersonal skills.

Preferred Skills:
• Strong understanding of payroll regulations, compliance requirements, and industry best practices.
• Experience with payroll software and technology solutions.
• Project management skills.
• Familiarity with BI or Project Management tools
• This job specification serves as a general guideline. The specific duties and responsibilities may change based on the evolving needs of the organization.

Benefits
• 25 to 28 days of annual leave
• Medical coverage provided by Bulstrad for you and your dependents
• Life, AD&D, Disability & critical illness coverage provided by DZI
• Meal vouchers provided by Edenred - 150 BGN per month
• Employee Assistance Programs available 24/7
• Global Tuition Reimbursement program - up to 7,125 BGN per year
• Fertility support - up to 13,600 BGN per year
• Adoption assistance
• UKG scholarship program
• Business travel insurance
• U choose program - 475 BGN every quarter to be spent on eligible items

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Client-provided location(s): Varna, Bulgaria
Job ID: ukg-893378458120
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program