Key Responsibilities:
HR Inquiry Handling:
Address and resolve Level 2 HR inquiries and issues related to employee data, policies, and procedures.
Provide timely and accurate responses to employee queries via various communication channels.
Data Management:
Maintain and update employee records in HR systems.
Ensure the accuracy and integrity of HR data, making corrections as needed.
Employee Lifecycle Support:
Assist in onboarding and offboarding processes, including documentation and coordination with relevant stakeholders.
Support employee transitions, promotions, and other changes.
Policy and Procedure Adherence:
Ensure compliance with HR policies and procedures.
Provide guidance to employees on HR policies and practices. Degree in Human Resources, Business Administration, or a related field.
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1-3 years of experience in HR or HRSS roles.
Knowledge of HR policies, procedures, and regulations.
Ready to work in different shift timings
Strong communication and interpersonal skills.
Attention to detail and ability to handle sensitive information. Strong problem-solving skills and a customer service orientation.
Flexibility to adapt to changing priorities and work in a dynamic environment