Description
The Implementation Manager is expected to drive a highly collaborative environment by understanding the business as a whole and
making resource deployment decisions to meet project deliverables in a timely and efficient manner. He or she will lead a function or
team of individual contributors responsible for delivering the UKG Ready product to end customers. This individual will also be
responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued
learning, clear directions and expectations, and continued process improvement.

Responsibilities include:
•Manage a team of employees by providing goals, feedback, development, and continued learning
•Provide technical leadership and guidance to the team to ensure projects are completed within expectations
•Collaborate with direct team members, Project Managers, and peers to establish monthly delivery forecast that align with established
organizational goals
•Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team
members to adjust workload as needed
•Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others' work, and develop
and execute the best work solution
•Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation
•Track and monitor all team projects and engage as necessary to remove road blocks and ensure successful project delivery
•Monitor team member performance and productivity metrics
•Create a collaborative environment within the direct business team and throughout UKG
•Encourage open and honest communication within direct team as well as across the organization
•Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve
efficiency, and/or develop themselves
•Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an
environment where employees take risks
•Proactively communicate relevant information to team members, peers, and superiors
•Ensure all personal and team administrative tasks are completed timely and accurately
•Ensure all personal are following the established best practices and methodologies
•Maintain fiscal responsibility within your team

Qualifications
Basic Qualifications
• Experience working for a Cloud company and/or having managed an implementation team
• 10+ years of experience, with 3+ years of people management experience
• HR/Payroll/HCM domain experience
• Bilingual (French and English speaking) required

Preferred Qualifications
• Ready HR/Payroll/HCM domain experience strongly preferred
• Strong analytical skills with the track record of driving change and process improvements
• Demonstrated ability to adapt to new technologies and changing environments
• Demonstrated leadership skills with the ability to work as part of a project team
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization
• Bachelors degree

#LI-REMOTE

Disclaimer

*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.