A seasoned, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field. Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways. General knowledge of other related disciplines, business unit function and cross group dependencies/relationships. This job is the fully-qualified career-oriented position. Develops solutions to a variety of significantly complex problems where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Has a broad knowledge of a variety of alternatives and their impact on the business unit. Plans and organizes non-routine tasks w/approval. Initiates or maintains work schedule and priorities. Plans and organizes project assignments and maintains project schedules. Works under general direction regarding the direction and progress of projects and special assignments. Independently determines and develops approach to solutions. Interprets, executes and recommends modifications to company policies. Assists in establishing departmental policies and procedures. Work is reviewed upon completion for adequacy in meeting objectives. Contributes to the completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources.
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- Operate under minimal supervision as an individual contributor
- Assist team leadership with work assignments, as assigned
- Train junior consultants in various areas of workforce management
- Facilitate workshops to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
- Configure and implement complex workforce management solutions
- Develop a high-level skills with Kronos workforce management modules
- Deliver presentations and communicate effectively at all levels within the Customer and Kronos organization
- Works closely with the Project Managers to complete tasks delegated by the Project Managers in support of project implementations, though will operate independently as necessary.
- Manage the customer relationship and change request projects as assigned
- Assist with Managed Services customer presentations, as needed
- Ability to expand knowledge of Kronos' product line through self-study, attend classes and/or participating in Virtual Training.
- Escalate product issues when all avenues of resolution are exhausted.
- Travel up to 25%
Skills:
'- Proficient utilization PC Microsoft Office
- Excellent oral and written communication skills
- Ability to asses customer business challenge, policies and procedures to translate them into an applicable solution
- Advanced knowledge of Kronos Workforce Central and/or Workforce Dimensions modules related to scheduling, absence management, custom reporting, integrations/APIs, HR/payroll processing
- Proven experience working with integration or implementations of Cloud based systems
- SQL 2005, 2008, 2012
- Windows Operating System: 2008, 2012 Server
- Experience with SSL, LDAP, Single Sign On