Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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The Professional Services Solution Consultants are the key resource entrusted with understanding our customer's core business drivers and requirements, and then envisioning and delivering solutions that meet those needs. Solution Consultants will promote best-in-class solutions for Manufacturing work practices, as well as define and communicate technical solutions for the Manufacturing customers we implement.
Manufacturing is one of our largest verticals boasting a vast array of customers both nationally and internationally. These clients range from automobiles, defense, food processing, mining, alternative energy, consumer goods, and electronics. We are in search of a team player and confident leader with experience in one or more of these spaces who has a passion for building relationships and delivering outstanding customer service.
• Successfully implementing UKG products for customers following our prescribed methodology
• Preparation of detailed analysis of business processes, including client interviews, current flow validation, and development of automated flow charts detailing process steps, hand offs and decision points
• Providing strategic expertise and consulting across the UKG Solution with a focus that will help support our customers, answering complex questions on function and usage of product
• Providing consultative and well documented designs to the internal UKG Team working on projects, mentorship, and in-house education
• Maintaining a high level of enterprise competence, coordinating development and assignments as well as identifying, capturing, and sharing expertise
• Solves complex issues by using analytical thinking to identify or develop innovative solutions that may set a precedent
• Understands how to navigate information, alternatives, and internal relationships to obtain results
• Leads projects with moderate resource requirements, risk, and/or complexity; May act as a Lead coordinating activities and tasks of other team members
• Informally mentors individuals based on expertise
• Communicates complex concepts; anticipates potential objections and influences others to adopt a point of view
• Understands the internal/external business challenges and regulatory factors that impact own job discipline; applies best practices to improve products, processes or services
Basic Qualifications:
• 5+ years of software implementation consulting experience
• Ability to travel up to 25%
Preferred Qualifications:
• Consulting/customer implementation experience in a technical environment, preferably in Workforce Management
• Broad knowledge of labor-management, HR/Payroll, ERP, or similar domain product/systems preferred
• Excellent oral and written communication skills
• Experience with UKG/Kronos Workforce Central and/or Workforce Dimensions a plus but not required
#LI-REMOTE
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers