Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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The Lead Solution Consultant is responsible for implementing our UKG Pro Workforce Management (WFM) solutions for UKG customers. As the Lead Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.
Duties and Responsibilities:
• Using professional concepts, implement software in various environments
• Perform business rule analysis
• Configure software applications
• Understand and configure software interfacing products
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Provide knowledge transfer for customers
• Support customers on system configuration, industry specific features and system processes and procedures
• Analyze enhanced requirements and creating process documentation, diagrams and feature specifications.
• Advise customers on system configuration, industry specific features and system processes and procedures. Research application questions and provide testing support to the customer team
• Utilize your technical ability to prioritize issues and respond appropriately to multiple critical situations
Basic Qualifications:
• 5+ years of Pro WFM implementation experience (formerly known as UKG Dimensions). For example, timekeeping, absence management, scheduling, etc
• Experience guiding and mentoring colleagues
• Ability to travel up to 50%
Preferred Qualifications:
• Experience working in the Healthcare industry
• Extensive consulting and advising skills with customers during implementation process
• Excellent oral and written communication skills
• Bachelor's Degree in technical discipline or related work experience
• Interpersonal skills and technical product knowledge
• Located in EST or CST time zone
Where we're going:
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer:
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $88,700 to $127,500, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers