About the role:

At UKG, our Engineering, Product, Innovation, and Cloud (EPIC) teams are the heart of our cutting-edge technology. These dedicated U Krewers deliver solutions that transform work and push boundaries.

Are you a product management professional with experience in Workforce Management (WFM) and Enterprise Retail B2B delivery? Do you have a passion for shaping the future of work? If so, we want you on our team!

What you'll be doing:

Drive Strategy: Lead the strategy and execution of our market-leading Strategic Workforce Planning product. You'll be at the forefront of developing new features for entry into new verticals and ensuring deeper integration with the UKG Pro suite.

Innovate: Collaborate with internal stakeholders, prospects and end users to innovate on the future of our product, focusing on delivering exceptional value to our customers.

Customer Centricity: Develop a product roadmap that prioritizes innovation and customer needs. By leveraging data-driven insights and a deep understanding of customer requirements, you'll ensure our products exceed expectations.

Collaborate: Work closely with cross-functional teams, including engineering, marketing, and sales, to deliver successful product launches. Your ability to communicate and coordinate across teams will be crucial in driving our product's success.

Impact: Make a real impact by pushing boundaries and striving for excellence. Your contributions will help transform how our customers work and achieve their goals.

Responsibilities:

• Partner with the product leadership teams to develop and execute a product strategy aligned with the overall business objectives
• Work closely with engineering to deliver high quality solutions that exceed customer expectations
• Build and maintain strong relationships with customers and partners to understand their needs and translate them into actionable product requirements
• Partner with cross-functional teams to launch new products to market
• Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement
• Conduct market research and competitive analysis to identify opportunities and threats
• Foster a culture of innovation and experimentation within the product team

Minimum required qualifications:

• 5+ years' experience delivering SaaS applications within an Agile environment
• Knowledge and experience in the areas of application configuration, support, and application lifecycle management.
• Proven track record of working with key accounts to deliver Product into the hands of end users
• Remote contract with occasional need to travel with prior agreement with line manager

Preferred:

• Strong analytical skills with the ability to leverage data to inform decision-making
• Deep understanding of the Workforce Management domain with particular emphasis on
> labour demand forecasting
> sales & volume forecasting
> fiscal planning & budgeting
> capacity planning & optimisation
• Familiarity with Enterprise Retail B2B operational needs
• Excellent communication and presentation skills
• Ability to thrive in a fast-paced, dynamic environment

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com